Aqua Voice jobs

Cisco Unified Collaboration Engineer (Voice Engineer) Tampa, FL posted: Posted 30+ Days Ago

FTVx Voice Experience - SDE II, FTVX Team (Voice Experience) Chennai, Tamil Nadu, IND Amazon FireTV products are revolutionary consumer devices that have become the #1 best-selling Amazon products. They are among the most innovative and fastest growing businesses at both Amazon and the entire consumer electronics industry. We are looking for talented software engineers to join our team in building consumer experiences. This is an enormous opportunity to lead the design, architecture, and implementation of products used every day by people you know. The team is responsible for building Developer and Consumer experiences for the Voice support on Fire TV. The team uses architectural and design principles to develop software platforms that handle the scale and latency constraints. This team has the opportunity to work closely with the AI stack, owning experts, action apis and other key technical components required to contribute to Alexa+ capabilities Key job responsibilities We are looking for a Software Development Engineer to lead the development of scalable software solutions and services for handling the consumer experience. Ideal candidate should have proven expertise in designing scalable and low-latency systems, working across technologies, and mentoring junior engineers. Joining our team will give you endless opportunities to use your passion, ingenuity, experience, and pragmatism to build a world-class experience for FireTV customers. To be successful you'll need to have experience with Java, TypeScript, experience of SOA, experience working with databases, handling scale, and excellent communication skills. You need a strong grasp of architecture and advanced engineering principles

VOD-LC Specialist, Amazon Flex, Voice Of Driver – Listening Channels Hyderabad, Telangana, IND We are VOD (Voice of Drivers) team which is one of the most important and integral part of Worldwide Amazon Flex team with a vision to improve the experience of DPs and make their journey friction-less.The Voice of Driver - Listening Channels Team works closely understanding the DP sentiment around day-to-day operations with regards to various aspects of Flex Delivery Partners across various marketplaces like US, UK, DE, ES, SG, JP, AU etc. VOD team is looking for a creative, analytical, dynamic and experienced specialist to join us and help improve DP experience. A successful specialist must be passionate about to understanding customer pain points, has unending desire to uncover root causes of any defect, work independently, be comfortable with ambiguity, and be able to influence internal/external partners at all levels of the organization. The specialist should be supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This role will particularly suit someone with strong technical skills, analytical bent of mind, strong communication skills both written and verbal, relationship building skills and excellent Customer Obsession. Key job responsibilities Follows SOP or manager's instructions and ensures tasks are quality compliant • You will be a primary POC supporting the execution of ad-hoc, and high visibility tasks related to identify DP pain points by sourcing insights from various listening channels • Collate and share

Software Development Engineer - Alexa Voice Service, Alexa Voice Services Bengaluru, Karnataka, IND “Alexa, find me a job where I can create and innovate.” Yes, Alexa can make your wishes come true! On the Alexa Voice Service (AVS) team, you'll build software to enable Alexa's capabilities everywhere - in speakers, appliances, wearables, robots, and more! We're working with industry leaders to seamlessly integrate Alexa into any and all devices. It's awesome, and will change the way millions of people interact with their homes, cars and even their workplace. If you're passionate about greenfield engineering opportunities and love to solve problems that have never been encountered before - this is the job for you. If you have an insatiable thirst to learn - you'll absolutely love this job. Imagine working together with other teams to architect solutions that define how customers interact with Alexa. You'll own your work from design to deployment, evangelize it and ensure its operational excellence in production. Become a builder, and innovator by joining the AVS team. Let's build something special, and have a ton of fun doing it! Key job responsibilities As a member of the team, you will : - Be responsible for software development for new product initiatives and features - Investigate, prototype and deliver new and innovative system solutions - Work in an Agile/Scrum environment to deliver high quality software. About the team AVS Organization is chartered to enable Alexa outside of Amazon manufactured devices. Our team is responsible for building and evolving

Remote Inbound Sales Representative (Voice) Virtual posted: Posted 30+ Days Ago

Remote Inbound Sales Representative (Voice) Virtual posted: Posted 3 Days Ago

Senior Software Development Engineer - Alexa Voice Service, Alexa Voice Services, AVS Engineering Bengaluru, Karnataka, IND “Alexa, find me a job where I can create and innovate.” Yes, Alexa can make your wishes come true! On the Alexa Voice Service (AVS) team, you'll build software to enable Alexa's capabilities everywhere - in speakers, appliances, wearables, robots, and more! We're working with industry leaders to seamlessly integrate Alexa into any and all devices. It's awesome, and will change the way millions of people interact with their homes, cars and even their workplace. If you're passionate about greenfield engineering opportunities and love to solve problems that have never been encountered before - this is the job for you. If you have an insatiable thirst to learn - you'll absolutely love this job. Imagine working together with other teams to architect solutions that define how customers interact with Alexa. You'll own your work from design to deployment, evangelize it and ensure its operational excellence in production. Become a builder, an innovator, and game changer by joining the AVS team. Let's build something special, and have a ton of fun doing it! Key job responsibilities You will lead the design, development, testing and deployment of cross team projects, meet with stakeholders, drive execution, and mentor junior engineers. You will be an independent technical leader, capable of working on your own and guiding team members to navigate complex problems. In this role, you will lead and architect Alexa-enabled devices. You will influence architecture across the

Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology Hawthorne, California, USA We are seeking a Product Manager - Technical to own Ring and Blink's AI Voice products end-to-end, from strategic vision through production operations. This role leads the product direction for Ring's and Blink's AI voice agents, which collectively handle hundreds of thousands of customer calls per month across US and international markets. The CS Technology Enablement team builds the AI and platform products that power Ring and Blink's customer service organization. We operate at the intersection of conversational AI, contact center technology, and customer experience, shipping products built on Amazon Connect, Salesforce Service Cloud Voice, Amazon Bedrock, and purpose-built voice AI infrastructure. We move fast, measure everything, and iterate weekly based on real production data. Our work succeeds only when customers get their problems solved. Key job responsibilities - Own the Complete Product Lifecycle: Define strategic vision and multi-quarter roadmaps for voice AI products. Drive cross-functional execution across engineering, operations, data science, and vendor partners. Maintain accountability for containment, resolution, CSAT, and cost-per-contact outcomes. - Drive Weekly Product Improvement Cycles: Review production performance data at the intent, market, and interval level. Identify failure modes, conduct root cause analysis, and translate findings into prioritized product improvements. - Navigate Technical Complexity: Make informed tradeoffs across LLM architectures (Bedrock, third-party), prompt strategies, intent classification approaches, and dialog management designs. Distinguish between one-way and two-way door decisions in a rapidly evolving AI landscape. - Manage Vendor and Platform Partnerships:

Senior Manager, Software Engineering - Agentforce Voice California - San Francisco Agentforce is the digital labor platform for enterprises, enabling a limitless workforce through AI agents for any department, assembled using a new library of pre-built skills, and that can take action across any system or workflow. We are growing rapidly and are looking for rockstars to help solve complex problems in this cutting-edge space. The Agentforce Voice team is looking for a technically strong, highly collaborative and accomplished Senior Engineering Manager to join our exceptional team of engineers. We work in a collaborative environment and we value transparent communication, critical feedback, passion, and having fun. Salesforce is looking for a Senior Engineering Manager to lead our software engineering teams in the Agentforce Voice team. We need someone who is technically strong, highly collaborative and passionate about the product and our customers. You will manage and lead a team of exceptional engineers working on applications written in Go lang, Python, and Java stack spread across core and off-core platforms. In this role, we need someone who can: Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners and engineer Make critical decisions that attribute to the success of the product Proactive in foreseeing issues and resolve it before it happens Build, mentor, manage, inspire and retain software engineering teams Oversee Sprint Planning and stand ups of multiple engineering teams working closely with the respective ScrumMasters and Engineering managers. Partner with the product and

Enterprise Voice Engineer III Shiloh, IL posted: Posted 10 Days Ago

Software Development Engineer III, Alexa Smart Home (Level 6), Smart Home Voice Service Bengaluru, Karnataka, IND Alexa is the ground-breaking personal assistant from Amazon that is re-inventing the Smart Home. Alexa enables control of the entire home with your voice, the simplest and most natural form of communication. As an engineer in Alexa smart home you will have direct impact on the experience of millions of customers in their home environment. Key job responsibilities You will lead the design, development, testing and deployment of cross team projects, meet with stakeholders, drive execution, and mentor junior engineers. You will be an independent technical leader, capable of working on your own and guiding team members to navigate complex problems. In this role, you will lead and architect cloud services which will streamline connectivity between Alexa-enabled devices and Alexa Cloud, you will develop highly scalable services to manage billions of smart devices connected to Alexa through the cloud. Your work will span across Alexa skills, voice user interfaces, cloud services, and a rapidly-growing ecosystem of IoT devices. You will help lay the foundation to move from directed device interactions to learned behaviors that span multiple devices throughout the home. You will have the satisfaction of working on a product your friends and family can relate to, and want to use every day. We believe the Smart Home has the rare opportunity to have a giant impact on the way people live. A day in the life You will be the technical leader responsible

Enterprise Voice Engineer II Shiloh, IL posted: Posted 30+ Days Ago

Digital Product Manager - Voice Products PA - Philadelphia, 1701 John F Kennedy Blvd posted: Posted 7 Days Ago

Voice Engineering Architect 4 Locations posted: Posted 7 Days Ago

Senior Manager, Video & Voice Network Engineering Limerick, Ireland posted: Posted 18 Days Ago

Product Manager, Voice & Contact Center Experience United States Work at Home posted: Posted 3 Days Ago

Senior Software Engineer, AWS Sydney, New South Wales, AUS AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Are you interested in building hyper-scale services in the cloud. At AWS, engineers get the chance to work on scalability solutions, large scale applications and entirely new products that change the landscape for billions of users worldwide. From RDS to AQUA, Redshift to Aurora, Platform to Builder Tools and Networking Services that power our global network; AWS engineers are simplifying the complex. This role is part of our Best Fit job match program. We have a variety Software Engineering roles across ANZ. Apply for this role to be considered

Acoustic Software QA Engineer, Asia Tech Center Shenzhen, CHN Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? The Role: As a Acoustic Software QA Engineer, you will work with consumer application testing expertise. You will join the team of hands-on, pro-active, self-motivated and seasoned SQA professionals. In this role, you will: - Create test plans and test cases - Efficiently execute test cases across all functional areas of our products especially have expertise in Audio. - Review product user interface for conformity to design guidelines - Find, isolate, document, regress, and track bugs through resolution - Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process - Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented - Collaborate with US teams and domestic partners in acoustic lab setting up and management Basic Qualifications: - 4+ years of quality assurance engineering experience - Experience scripting or coding - 4+ years of delivering test frameworks, test tools, leading the QA projects and initiatives experience - Knowledge of QA methodology, automation, industry-standard tools and bug tracking tools - Familiarity with acoustic performance measurement and equipment - Familiarity with acoustic

Software Development Engineer, Alexa Audio Vancouver, British Columbia, CAN Want to transform the way people enjoy music, podcasts, radio, and audiobooks? Then come join the team that delivers the global audio experience on Alexa. If you're passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. Work across internal teams along with the world's top music partners to deliver industry leading experiences across a growing array of Alexa supported devices and countries, all while being at the forefront of Generative AI and LLM capabilities. There is a universe of tens of millions of distinct audio content that is available across streaming services. Using your voice, and timely proactive suggestions are the easiest ways to get to what you want. Alexa makes this magical for customers: ask any Alexa-enabled device to play your favorite song, podcast, book or a station, and Alexa will find the right content for you and play it. We also support being able to control and manage playback across multiple devices, and movement of media playback across them. It is still Day 1 for the audio experiences, and we're looking for a leader to help us make it even better. On the Alexa Audio Team, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of state of the art products that will be used every day by people you know. No matter what the role, we're looking for people who are passionate

Sr. Acoustic Software QA Engineer, Asia Tech Center Shenzhen, CHN Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? The Role: As a Acoustic Software QA Engineer, you will work with consumer application testing expertise. You will join the team of hands-on, pro-active, self-motivated and seasoned SQA professionals. In this role, you will: - Create test plans and test cases - Efficiently execute test cases across all functional areas of our products especially have expertise in Audio. - Review product user interface for conformity to design guidelines - Find, isolate, document, regress, and track bugs through resolution - Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process - Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented - Collaborate with US teams and domestic partners in acoustic lab setting up and management Basic Qualifications: - 4+ years of quality assurance engineering experience - Experience scripting or coding - Knowledge of QA methodology, industry-standard tools and bug tracking tools - Familiarity with acoustic performance measurement and equipment - Familiarity with acoustic lab environment setup Preferred Qualifications: - Experience in testing and QA environments - Familiarity with ACQUA

Language Specialist - (Japanese/English/Mandarin Chinese), Prime Video Japan Localization Operations Tokyo, JPN Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We are seeking a highly skilled and experienced Language Specialist to join our team, with a focus on the Japanese and English language. In this role, you will be responsible for reviewing language assets' logic and coherence, grammar and punctuation, spelling, consistency, style, language usage, and formatting, improving customer streaming experience with Amazon language solutions and process-centered approaches. Tasks may include, but are not limited to, proofreading and editing AI generated contents. Key job responsibilities - Review AI-generated localized content - including subtitles, dubbed audio, metadata, and artwork - to identify errors in translation accuracy, linguistic quality, and cultural appropriateness. - Assist in the development and implementation of language-related technology/products to ensure consistency and quality of Japanese, Mandarin Chinese and English language services. - Collaborate with cross-functional teams to understand language requirements and provide tailored solutions to meet their needs. - Stay up-to-date with the latest industry trends, best practices, and technological advancements in the field of language services, particularly related to the streaming and entertainment industry. - Contribute to

Software Development Manager, Alexa Audio Chennai, Tamil Nadu, IND As Alexa Audio, we own the audio experiences on Alexa enabled devices. These experiences include Music, Podcast, Audio Books, Radio, and Ambient soundscapes. Our integration skill kits enable seamless integration of 1P / 3P audio content providers (e.g., Amazon Music, Spotify, Apple etc.) with Alexa devices. Audio is one of the most widely used experiences on Alexa, and is enjoyed by millions of customers on a daily basis. There is a universe of tens of millions of distinct audio content that is available across streaming services. Using your voice, and timely proactive suggestions are the easiest ways to get to what you want. Alexa makes this magical for customers: ask any Alexa-enabled device to play your favorite song, podcast, book or a station, and Alexa will find the right content for you and play it. We also support being able to control and manage playback across multiple devices, and movement of media playback across them. It is still Day 1 for the audio experiences, and we're looking for a leader to help us make it even better. If you're passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. Work across internal teams along with the world's top music partners to deliver industry leading experiences across a growing array of Alexa supported devices and countries, all while being at the forefront of Generative AI and LLM capabilities. We are looking for a

Unified Communications Lead Honolulu, HI posted: Posted 9 Days Ago

Software Development Engineer, Alexa Excellence Sunnyvale, California, USA Are you customer-obsessed and interested in Speech and Language Understanding? If so, the Alexa Excellence Team in Sunnyvale is looking for a talented engineer to help revolutionize our voice-forward experience. Alexa is the Amazon service that powers the Echo family of devices, Fire TV, tablets, third party Alexa providers, and cars. We believe voice is the most natural user interface for interacting with technology across many domains; we are inventing the future. The Alexa Excellence team operates programs to increase the stability and performance of all Alexa customer experiences. We serve as a center of excellence by providing leadership, best practices, tools, research, audit reports, support and education to all Alexa teams. Our customers are internal developers across Alexa teams and beyond, and our tools and program guidelines are critical to the development, testing, release and maintenance of any Alexa features. We ensure that Alexa is always ready. You've found the right team if you are a passionate software engineer with experience building innovative, mission critical applications that customers love. You will have an enormous opportunity to make an impact on the design, architecture, and implementation of cutting edge products used every day, by people you know. We're working hard, having fun, and making history; come join us! Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with