Appdirect jobs

Senior Product Manager (Billing) Toronto, Canada About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You You are an experienced product manager passionate about crafting exceptional customer experiences. With expertise in managing large-scale, customer-facing web products, particularly in marketplace, e-commerce, or SaaS settings, you excel in cross-functional collaboration and data-driven decision-making. You have a strong grasp of user-centric design, analytics, and identity management, leading to enhanced user engagement and retention. Your communication skills translate complex ideas into effective solutions, fostering a collaborative and inclusive work environment. - Own the billing platform roadmap, with a near-term focus on evolving AppDirect from subscription-based to consumption-based billing models. - Integrate token-based billing and token management capabilities into the AppDirect marketplace, working closely with the Devs.AI team on platform dependencies. - Drive automation of accounts receivable and payment reconciliation workflows, reducing manual intervention with measurable efficiency gains. - Build AI-assisted subscription management features, including right-sizing tools that guide users toward appropriate plans. - Benchmark AppDirect's billing platform against leading AI billing competitors and deliver a gap analysis with a prioritized roadmap within year one. - Partner with product design in Figma and engage directly with enterprise

AI Multimedia Producer United States About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You You are a multimedia creative who has embraced AI as a production superpower. You know how to take a creative vision and bring it to life - across video, motion, static, and animation - using the best AI tools available to move faster and reach higher than traditional production allows. You have done this before, you have the work to show for it, and you are ready to build it properly inside a brand that is going through a significant creative and commercial moment. This is not a role for someone who dabbles in AI on the side. You are fluent across the current generation of AI creative tools, you stay ahead of what is emerging, and you know how to produce output that looks like it belongs to a brand - not just output that looks impressive in isolation. Working directly with the Head of Brand Marketing and in close collaboration with the design team, you will be the production force behind a new demand generation and brand campaigns. You will own the end-to-end

Account Executive San Francisco, CA, US About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About Devs.ai, an AppDirect Subsidiary Devs.ai is an AI-native incubation inside AppDirect and the fastest-growing part of the business. We're a small, high-caliber team building products that change how AI and software gets created and deployed. We operate like a startup with the backing of a scaled platform, No bureaucracy, no politics. Just smart people shipping fast and solving hard problems. Our flagship products are private AI workspaces that give access to AI chat, agent building, app building, CLI tools, enterprise search, and more. We're early, we're growing, and we're looking for people who want to build something that matters. About You This is a rare opportunity to join Devs.ai as our founding Account Executive, working directly with the founder and General Manager of the business unit, and playing a critical role in shaping our growth and culture. You have a track record of succeeding in previous sales roles and the drive to build something from the ground up. You'll partner with the Devs.ai GM, Product team, and Sales Engineering to identify prospects, build meaningful customer relationships, and

Onboarding Consultant Toronto, Canada About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You You are passionate about working in cross-functional teams to coordinate and manage the process of onboarding companies. You have a desire to help customers get the most out of software and love to get creative on finding solutions. You have experience working with customers and enjoy getting to know their personal and business goals. What you'll do and how you'll have an impact - Become an expert on the PartnerStack platform and continuously learn features being released and suggest how to improve our product - Coordinate and guide customer onboarding projects from kick-off to launch. This includes the creation of work back schedules and acting as the primary point of contact - Train customers on various aspects of the Partnerstack platform - Document key decisions that will help guide the customers with future platform decisions - Conduct extensive discovery about partner experiences, goals and pain points in an effort to make informed and consultative recommendations - Work cross-functionally with teams across the organization to help customers launch their program in the most effective way What we're looking for

Staff Software Developer Montreal, Canada About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You We are looking for a Staff AI Software Developer to join the core Devs.AI team. This is a critical Individual Contributor (IC) role that operates with extreme autonomy in a "startup-within-a-startup" environment, focusing on solving the hardest technical problems in enterprise AI application development. Devs.AI is AppDirect's most strategic initiative, focused on building the next generation of AI-driven enterprise tools. You are a Staff full-stack developer with deep experience in application-layer AI. You thrive on architectural challenges, operate effectively in a high-velocity release environment, and are passionate about shaping the future of AI tooling. You will collaborate daily with the most senior engineers in the company, driving technical strategy and execution. We are looking for someone that brings a fresh perspective and new ideas, and contributes their ideas and personality to the collective group. If you are an individual that is excited to take on new challenges, technologies, and adventures we are looking for you! What you'll do and how you'll make an impact - Design and Build Full-Stack AI Products: Ship end-to-end, AI-powered applications (frontend and

Software Development Engineer (Java) Buenos Aires, Argentina About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You You are a motivated developer with industry experience who is ready to take the next step in your career. You have a strong foundation in software development principles and enjoy working in collaborative environments. You're passionate about building high-quality, scalable solutions and are eager to apply your skills while making meaningful contributions to systems that impact millions of users worldwide. You thrive in an environment where you can own your work from development to production, and you're comfortable adapting to evolving technologies and business needs. The position offers a hybrid schedule: you will work once a week onsite and four days on remote. Compensation package includes 15 paid working days (PTO) plus local holidays, comprehensive medical coverage (OSDE 310) for you and your dependents, reimbursement for elegible wellness activities, English lessons, global and local events participation, within other benefits. What you'll do and how you'll have an impact - Develop, test, and maintain microservices within our global platform that reaches millions of connected devices and users - Collaborate in an agile team that embraces DevOps

Sr. Product Manager, Provider Services (Telco) Canada About AppDirect AppDirect is the digital commerce leader making recurring digital services accessible globally. The AppDirect commerce platform unites providers, developers and consumers of recurring digital services into a single ecosystem. This makes it easy for businesses to find, buy and manage recurring digital services from a central location and delivers new opportunities for providers to distribute, sell, and market their services and solutions. AppDirect-powered marketplaces, billing and distribution, and reselling services help providers - including Telstra, Deutsche Telekom, Comcast for Business, Vodafone, ADP, ABB, SAP and others - to connect millions of business users to solutions from Microsoft, Google, Box, DocuSign and more, across all channels and on any device. About the team The AppDirect Product team is redefining how technology is discovered, sold, and managed, architecting commerce experiences that power the ecosystems of the world's leading vendors, channels, and enterprises. We embed intelligence into how we design, prioritize, and deliver products, and into the products themselves. Our craft is turning genuine complexity into experiences that feel effortless and scalable platforms that serve diverse partners without sacrificing elegance or speed. We hold a high bar. We move with urgency, hold each other accountable, and care deeply about both the quality of what we ship and the impact it creates. If you want to build products that sit at the intersection of commerce, AI, and the future of technology distribution, this is the team. How you'll make an impact & what you'll do

Graphic Designer Buenos Aires, Argentina About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About the Team The Brand Marketing team is a centralized creative team responsible for maintaining and scaling AppDirect's brand across our company and portfolio of businesses. We support website properties, marketing campaigns, sales enablement, events, and digital experiences across multiple business units. As AppDirect continues to grow through acquisition, our team plays a key role in ensuring newly acquired companies are supported with high-quality creative that is consistent, supports our different business units, and is aligned with our brand systems. We believe great creative is a team sport. We foster collaboration, shared ownership, and direct but respectful feedback. About You AppDirect is looking for a talented and reliable Junior Brand Designer to support the day-to-day design needs of two business units within the AppDirect brand. You will infuse your creative spirit into our growing in-house team, under the direction of senior design leadership, on a wide range of design assignments. This position covers the gamut: concept through production supporting marketing campaigns, social media, presentations, events, sales enablement, and web design. Assignments can be complex, requiring initiative, attention

Data Center Product Sales Specialist United-States About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You You bring deep expertise in data center solutions - colocation, wholesale, and interconnection - and know how to translate complex infrastructure requirements into clear, compelling recommendations. You're equally comfortable in a technical deep dive with an enterprise architect and a commercial conversation with a C-suite stakeholder. You've spent at least seven years selling or supporting data center, network, or infrastructure solutions, and you understand how to navigate multi-stakeholder sales cycles with confidence. You have hands-on experience working with channel partners or technology advisors, and you know how to enable them to win. Your communication skills matter here - this role requires you to bridge the gap between technical teams, advisors, and end customers, so your ability to make complexity feel simple is something you use every single day. What you'll do and how you'll have an impact - Own solution positioning, provider selection, and pricing strategy for data center opportunities across colocation, wholesale, and interconnection services - Partner with technology advisors and direct sales teams to build pipeline, accelerate deal velocity, and increase win rates across

Marketing Manager Buenos Aires, Argentina About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About the Portfolio Marketing Team The Portfolio Marketing team supports AppDirect's subsidiary Business Units by owning and executing integrated marketing aligned to each BU's growth priorities. The team exists to build and scale a marketing engine that accelerates growth across subsidiary brands while preserving brand equity and aligning to AppDirect's vision of simplifying how technology is bought, sold, and managed. Portfolio marketers operate as embedded, BU-focused generalists - accountable for turning strategy into execution across channels and driving measurable business impact. While the team collaborates with Corporate Marketing discipline experts when appropriate, Portfolio Marketing is a distinct function with day-to-day ownership of BU marketing planning, prioritization, and delivery. Our role is to ensure each subsidiary has focused, accountable marketing support aligned to Sales and Product, while selectively leveraging corporate capabilities to scale impact. About You As a Marketing Manager, you will serve as the primary marketing referent for an assigned subsidiary Business Unit - Firstbase. You will translate BU strategy into integrated marketing plans and drive execution that delivers measurable business results. The position offers a hybrid schedule: you

Software Developer Montreal, Canada Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link: - Développeur/Développeuse Logiciel About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work. What you'll do and how you'll have an impact - Write clean, readable code with sensible design for modules containing multiple functions. - Consistently produce testable code with a strong understanding of boundary and negative test cases. Write end-to-end tests. - Create readable documentation for external API endpoints and structures. Leverage code from third parties or other teams with guidance. - Take ownership of simple projects independently. - Work under the guidance of senior engineers while contributing value to team meetings, brainstorming sessions, and retrospectives. - Consistently deliver systems and features that provide significant value to customers and/or other teams. - Reliably deliver quality products under deadlines. Raise issues that could impact delivery or timelines without fear of blame. Provide detailed code reviews and help document idioms and best practices. - Collaborate shoulder to shoulder with some of the best people across product management, design, and

Junior Account Executive United Kingdom About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About the team, Firstbase Firstbase helps companies equip their teams with everything they need to do great work-from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device-as a service. About You We're hiring a Junior Account Executive to own and close deals across all of EMEA. You're a high-performing BDR or SDR who has consistently exceeded targets and is ready to own the full sales cycle. You know how to research accounts, build outbound sequences that feel human, and run discovery conversations that uncover real pain rather than just pitch features. You're comfortable engaging Director-level and above buyers across IT, operations, and finance, and you can navigate multi-stakeholder deals with patience and precision. You keep your CRM current because you understand that pipeline hygiene directly affects your

Senior Software Developer Montreal, Canada Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link - Développeur/développeuse logiciel senior About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About Tackle, an AppDirect subsidiary Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft. Tackle serves more than 500 software companies-including CrowdStrike, HashiCorp, New Relic, and Snyk-from high-growth startups to the largest software companies in the world. About You As a Senior Software Developer, you'll join a development team that crafts solid, reliable software at a sustainable pace using modern toolchains where code ships to production multiple times daily. You'll build resilient, performant multi-tiered applications that empower the software industry's most successful companies to scale their cloud and marketplace operations-while growing as a developer through a detailed development plan tailored to your interests and aspirations. What you'll

Senior Software Developer Montreal, Canada Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link: - Développeur/Développeuse Logiciel Senior About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You You are a Software Developer with a team-first mentality. You have a knack for solving difficult problems, debugging non-trivial issues and creating innovative solutions. You're a developer at heart and continuously on the lookout for self betterment and mastering the art of software development. Most of all, you are someone who finds delight in learning new technologies and frameworks, and someone who cherishes the opportunities to work on cutting edge technologies that might not be within your regular comfort zone. In a nutshell, you're a persevering developer adamant on succeeding, growing and being an instrumental team player. Join our dynamic Product & Fulfillment team, where we play a crucial role in maintaining the backbone of any marketplace service: the product catalog. Using cutting-edge technology, we harness the power of GraphQL APIs within a micro-service architecture to seamlessly integrate with vendors and customers, ensuring a

Customer Success Manager Canada About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About PartnerStack, an AppDirect Subsidiary At PartnerStack, we're passionate about software and the partnership space - and we're not afraid to shake things up! Our mission is to change how the world sells software by creating partnerships that unlock growth. We're an ecosystem platform with the world's largest B2B partnerships network, with over 500+ companies using PartnerStack to generate and sustain revenue. Transforming the industry requires the right people. We'd love to meet you if you're interested in making partnerships and ecosystems a game-changer in the software industry! We're a high-impact and cross-team collaboration culture, empowering our teams to achieve success together. About you and this role Customer Success Managers (CSMs) own the outcome of customer success for a book of business/set of accounts. They form a direct relationship and partnership with customers to uncover and create a shared vision of what success means to a given customer. They then provide them with timely value propositions and actions to deliver on that value. They build strategies for their accounts to retain and grow them while contributing to company profits. CSMs

Staff Software Engineer (.NET) Pune, India About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You We are looking to hire skilled and ambitious technical lead talent in Pune. We love entrepreneurial spirit and those who bring experience from established organizations. You are a highly technical, hands-on .NET developer with a passion for producing maintainable and robust code. You're passionate about driving value through innovative solutions and enjoy working in a collaborative environment. You will design and develop well-tested software, build mission-critical services, and APIs that scale with our increasingly elegant set of features. We'd love to have you on board! What You'll Do and How You'll Have an Impact - You will help shape and evolve the ecosystem for integrations into our platform as we scale with more use cases and areas of extensibility. - Architect and build systems that can process a high volume of transactions. - Design, implement, and support scalable fault-tolerant systems to minimize customer impact in case of failures. - Participate in the effort to move to a micro-service oriented architecture. - You'll work shoulder to shoulder with some of the best people in different disciplines like

Customer Support Representative El Salvador About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You As a Customer Support Representative, you will be an integral part of the PartnerStack Customer Success team. You will be responsible for assisting our customers and their partners in navigating and utilizing PartnerStack to grow their business. You will work collaboratively with the support team in a shared queue to provide accurate and timely resolutions and information to our end users. You will investigate and report bugs, and help to improve our support function through quarterly projects such as improving internal and external support documentation. You are resourceful, independent, and good-natured with strong communication and customer support skills. You are a born problem solver, a driven learner and lead with empathy. You thrive when presented with something new to investigate and love finding solutions. What you'll do and how you'll have an impact - Interact directly with our customers and their partners via email (Zendesk) - Troubleshoot technical issues and brainstorm solutions to address customers' needs - Communicate technical information and ideas in a clear and concise manner, proactively identifying and addressing communication gaps or breakdowns -

Telecom Channel Development Representative El Salvador About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You The Channel Development Representative (CDR) is responsible for managing and expanding relationships within an assigned portfolio of AppDirect advisors, with a focus on driving revenue growth and enhancing advisor satisfaction. This role combines proactive support with strategic sales enablement to foster long-term loyalty and sales growth. Key responsibilities include quoting, serviceability checks, and deal registrations, as well as promoting SPIFFs and other sales incentives. The CDR also plays a critical role in educating advisors on AppDirect's full suite of technology solutions to increase awareness and drive multi-category funnel growth. What you'll do and how you'll have an impact - Respond to advisor serviceability and quoting inquiries with speed and accuracy, ensuring the proper providers and products are shown based on the advisors' needs - Partner with assigned advisor base to promote SPIFFs, sales incentives, and drive awareness of AppDirect's complete ecosystem of solutions and providers - Coordinate the involvement of AppDirect personnel, including sales leadership, engineering, support, service, and management resources, in order to meet advisor performance expectations - Generate new business opportunities by providing product

Telecom Channel Development Manager El Salvador About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You The Channel Development Manager (CDM) is responsible for managing and expanding relationships within an assigned portfolio of AppDirect advisors, with a focus on driving revenue growth and enhancing advisor satisfaction. This role combines proactive support with strategic sales enablement to foster long-term loyalty and sales growth. Key responsibilities include quoting, serviceability checks, and deal registrations, as well as promoting SPIFFs and other sales incentives. The CDM also plays a critical role in educating advisors on AppDirect's full suite of technology solutions to increase awareness and drive multi-category funnel growth. (*) This is not a leadership position, it's an individual contributor role. What you'll do and how you'll have an impact - Respond to advisor serviceability and quoting inquiries with speed and accuracy, ensuring the proper providers and products are shown based on the advisors' needs - Partner with assigned advisor base to promote SPIFFs, sales incentives, and drive awareness of AppDirect's complete ecosystem of solutions and providers - Coordinate the involvement of AppDirect personnel, including sales leadership, engineering, support, service, and management resources, in order to

Associate Customer Success Manager El Salvador About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About PartnerStack, an AppDirect Subsidiary At PartnerStack, we're passionate about software and the partnership space - and we're not afraid to shake things up! Our mission is to change how the world sells software by creating partnerships that unlock growth. We're an ecosystem platform with the world's largest B2B partnerships network, with over 500+ companies using PartnerStack to generate and sustain revenue. Transforming the industry requires the right people. We'd love to meet you if you're interested in making partnerships and ecosystems a game-changer in the software industry! We're a high-impact and cross-team collaboration culture, empowering our teams to achieve success together. About you and this role Customer Success Managers (CSMs) own the outcome of customer success for a book of business/set of accounts. They form a direct relationship and partnership with customers to uncover and create a shared vision of what success means to a given customer. They then provide them with timely value propositions and actions to deliver on that value. They build strategies for their accounts to retain and grow them while contributing to company

Network Implementation Project Manager El Salvador About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About vCom, an AppDirect Subsidiary vCom is the leading IT lifecycle management provider for midsize companies. Leveraging over two decades of expertise, vCom's comprehensive suite of solutions makes it possible for IT and Finance teams to find, buy and manage IT services in one place so they can lower the cost of doing business and take advantage of new opportunities. vCom's award-winning software, its portfolio of managed services, and its buyers' club provide visibility and save teams time, money, and effort so they can achieve more by doing and spending less. vCom has received the prestigious Best Places to Work award in the San Francisco Bay Area for 18 years in a row and was ranked one of Glassdoor's Best Places to Work. About You You are a seasoned project management professional with 2-5 years of experience who thrives in fast-paced telecommunications environments. You bring strong expertise in managing implementations across various carriers-including facilities-based and non-facilities-based CLECs, ILECs, RBOCs, and large national connectivity providers. You have a solid foundation in telecommunication technologies such Cable, DIA Internet,

Customer Retention Specialist - Energy Industry Westlake, TX, US About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About Broker Online Exchange (BOX), an AppDirect Subsidiary Broker Online Exchange (BOX) is the largest and most flexible retail energy network in the country and was recently rated #225 on the Inc5000™ List of America's Fastest Growing Companies as well as #39 on the Entrepreneur 360™ List of America's Best Privately-Owned Companies. About You You are a relationship-driven professional who thrives on turning at-risk customer situations into long-term partnerships. You know how to read a conversation, identify the root cause of a customer's concern, and respond with solutions that genuinely address their needs. You're comfortable working with data - pulling churn signals, tracking renewal timelines, and using that information to prioritize your outreach. Your communication style is clear and direct, and you know how to have a difficult conversation without burning a bridge. You bring strong organizational skills to manage a high volume of accounts without letting anything fall through the cracks - because in this role, every touchpoint counts. What you'll do and how you'll have an impact - Own a portfolio of at-risk

Staff Product Manager Canada Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link: - Chef principal de produit About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About Firstbase, an AppDirect subsidiary Firstbase helps companies equip their teams with everything they need to do great work-from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device-as a service. About You AppDirect Product Managers are at the heart of innovation, turning ideas into impactful solutions that generate profitable revenue streams. You thrive at the intersection of technical execution and business strategy, bridging both worlds to unlock growth opportunities. With a bias for action, a knack for tackling complex problems, and the autonomy to drive meaningful outcomes, you'll play a critical role in shaping

Tech Stack Administrator (Hubspot/Salesforce) El Salvador About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. What you'll do and how you'll have an impact - Serve as an administrator for the company's CRM platforms (HubSpot and Salesforce) - Configure and maintain CRM objects, properties, workflows, automation, and pipelines - Manage user roles, permissions, and security settings within the CRM - Ensure data integrity through deduplication, validation rules, and standardized data entry processes - Administer and maintain the broader revenue and business technology stack, including marketing automation, sales engagement, support/ticketing, and analytics platforms - Manage integrations between platforms using native connectors, APIs, or iPaaS solutions (e.g., Zapier, Workato, Boomi) - Develop and enforce data governance policies across all systems - Develop training materials, guides, and SOPs for end users across departments - Manage SSO, two-factor authentication, and access controls across platforms - Conduct periodic access reviews and security audits What we're looking for - 3-5+ years of experience in CRM administration (HubSpot, Salesforce, or similar) - Proven experience managing a SaaS technology stack in a B2B environment - Strong understanding of APIs, webhooks, and integration platforms (Zapier, Workato, etc.) - Experience with data management,