Onboarding Consultant
AppDirect - Toronto, Canada
Posted May 15, 2026
Benefits
- Parental leave
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- Non-birth-parent leave
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- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
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- Relocation assistance
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- Childcare support
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- Learning budget
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- Salary
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Schedule
- Shift type
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- Weekend work
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Application
- Cover letter
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- Assessment
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- Deadline
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Where they hire
State eligibility is not yet verified.
About this role
Onboarding Consultant Toronto, Canada About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You You are passionate about working in cross-functional teams to coordinate and manage the process of onboarding companies. You have a desire to help customers get the most out of software and love to get creative on finding solutions. You have experience working with customers and enjoy getting to know their personal and business goals. What you'll do and how you'll have an impact - Become an expert on the PartnerStack platform and continuously learn features being released and suggest how to improve our product - Coordinate and guide customer onboarding projects from kick-off to launch. This includes the creation of work back schedules and acting as the primary point of contact - Train customers on various aspects of the Partnerstack platform - Document key decisions that will help guide the customers with future platform decisions - Conduct extensive discovery about partner experiences, goals and pain points in an effort to make informed and consultative recommendations - Work cross-functionally with teams across the organization to help customers launch their program in the most effective way What we're looking for
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