Airbnb jobs

Engineering Manager, Community Support Engineering (Routing and Data Services) China Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Community Support (CS) is a key driver in enabling Airbnb's core business. The Community Support Engineering (CSE) organization builds world-class tools for our team of Community Support ambassadors around the world as well as our operations teams, to ensure our guests and hosts have a great experience on Airbnb, 24/7, and 365 days a year. Within CSE, China Routing and Data Service(CRD) Team works together with our US partners to co-own the CS foundations systems for our community. We are building the routing systems to efficiently connect our guests and hosts requests to the best agent, leveraging skills-based routing, context, and urgency signals; we are building CS data services providing the trusted data foundation that powers AI-driven solutions. The Difference You Will Make: We are seeking an experienced Engineering Manager to lead the China Routing and Data Service team. In this role, you will: Ramp up on the team's technology, product, and business goals, including hands-on work to develop a deep technical understanding. Lead, mentor, and grow a high-performing engineering team in

Senior Specialist, Premium Support (Korean Speaking) Seoul, Korea Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service. This is a full time position based in South Korea. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required

Senior Specialist, Premium Support (Mandarin) Singapore Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service. This is a full time position based in Singapore. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required to be flexible

Head of Government Relations & Policy Campaigns, Italy Rome, Italy Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb's public policy team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and legal context for our business, helping them to understand the significant social and economic contributions of our platform. Across the EMEA region, we are engaged in well over a hundred local conversations and negotiations with governments big and small. We engage governments at local, regional and national levels directly and also use innovative advocacy and partnership strategies that actively involve our community and our stakeholders in making the case for fair, progressive home sharing rules and travel affordability.. The Difference You Will Make The Head of Government Relations and Policy Campaigns, Italy is responsible for developing and executing fully integrated Policy strategic engagement plans in the region and leading the local team, under the direction of the Director of Public Policy and Campaigns, EMEA. The successful candidate will use all available strategies, informed by data and insights, that aims to protect and further the

Senior Supply Manager, Experiences - 12-month contract Mexico Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Operator Experiences Supply Team is a dynamic, multidisciplinary group dedicated to sourcing, onboarding, and managing the world's best experiences. Our mission is to discover and cultivate outstanding experiences across the globe, partnering with remarkable tour operators, landmarks, attractions and businesses to continually elevate Airbnb's platform. To continually grow our curated offerings, we proactively identify and attract new, high-quality experience providers, guiding them through a seamless onboarding process and supporting them at every stage of their journey. Through strategic sourcing, relationship management, and hands-on partnership, we ensure our hand-picked supply of experiences remains diverse and truly unforgettable. The Difference You will Make: The Supply Manager - Experiences, drives the acquisition of scaled experiences and account management of top producing accounts in their assigned region. You will be responsible for the overall supply health and partner-lifecycle of operator-led supply within your designated destinations; from sourcing the right, curated supply, to onboarding, and through to existing partner optimization and growth. You will balance cross-functional needs of our design, business, legal and leadership teams as you develop

Staff Software Engineer, Global Markets (Backend) China Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Global Markets Tech team drives the evolution of our guest and host experience across international markets through product innovation that accelerates international growth . Expanding in under-penetrated markets is a core pillar of our company strategy. To achieve this, we innovate at every level - adapting our product to the unique needs of every corner of the globe so that every user across our 220+ countries and regions feels right at home. The team partners closely with Product, Design, Data Science, regional stakeholders, and core platform/vertical teams to translate local market needs into durable, scalable technology that can be piloted quickly and then rolled out broadly. The Difference You Will Make: We are looking for a product-minded Staff Software Engineer (Backend) to lead the technical strategy and drive innovative initiatives for Airbnb's international guest experiences. At Staff level, you will set a technical vision and drive execution of solutions that are highly available, secure, efficient, and designed to scale across many markets with the needs of the international business. You will work across product,

Specialist, Safety Canada Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are looking for a talented and experienced person, who will look after a variety of Safety concerns for our community, including but not limited to: Discrimination, Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Assault, Drugs activity, Sex Work and Human Trafficking. The successful candidate will demonstrate an excellent understanding of how to properly identify threatening and harmful circumstances, empathetic communication, use of good judgment, and quick decision making, with the goal of providing the best support possible for the Survivors and restore their status quo. This is a full time position based in Canada - Remote. This position is a frontline, contact center role interacting directly with the customers. Successful candidates need strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. As part of this role, you are required to be flexible and may be required to move to different

Workshop Operations Manager San Francisco, United States Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company's priority products while providing executives the visibility and input they require to guide major releases. You would be joining the business process and operations (BPO) sub-team which is responsible for streamlining processes, supporting strategic initiatives and ensuring that operations are carried out efficiently across the organization. The Difference You Will Make: The Workshop Operations Manager, a senior individual contributor role, focused on the planning, scheduling and coordinating the key discovery and decision making forums in support of the Executive CEO Workshop schedule. This advanced operational role is responsible for designing and sustaining the processes, tools, and automations for what is our Workshop Operating System - the operational backbone that connects the company's product roadmap teams to its most senior leaders. The Workshop Operating System is what enables leaders to review the right work at the right time. Critical skills and abilities for success in this role include: Proactive partnership with key

Product Program Manager, Roadmap Planning & Program Management San Francisco, United States Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. *Multiple positions available* The Community You Will Join: The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company's priority products while providing executives the visibility and input they require to guide bi-annual releases. You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb's future. The Difference You Will Make: Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating

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Senior Growth Marketing Manager, EMEA Spain Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: At Airbnb, the Growth Marketing team sits at the dynamic crossroads of marketing, engineering, and data science. We're responsible for driving Airbnb's business performance by deploying innovative, data-driven marketing strategies. The Difference You Will Make: As Growth Marketing Lead, you will help shape Airbnb's growth strategy across EMEA, with a primary focus on Spain and Italy, by identifying opportunities, generating insights, and partnering with global and regional teams to deliver impact. This role sits at the intersection of market insights, strategy, and cross-functional collaboration. You will analyze performance data, identify regional opportunities, and work closely with regional channel owners and global teams to ensure campaigns, product capabilities, and marketing initiatives are optimized for local market needs. Success in this role requires strong understanding of the Italian and Spanish markets, including differences in consumer behavior, culture, and platform usage, as well as the ability to translate market insights into actionable strategies that global teams can execute across multiple countries. Your Responsibilities: Market Insights and Opportunity Identification: Analyze performance data, customer behavior, and market trends across Italy and

Growth Marketing Lead, Korea Seoul, Korea Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join At Airbnb, the Growth Marketing team sits at the dynamic crossroads of marketing, engineering, and data science. We're responsible for driving Airbnb's business performance by deploying innovative, data-driven marketing strategies. The difference you will make As Growth Marketing Lead, you will help shape Airbnb's growth strategy in Korea by identifying opportunities, generating insights, and partnering with global and regional teams to deliver impact in the Korean market. This role sits at the intersection of market insights, strategy, and cross-functional collaboration. You will analyze performance data, identify opportunities unique to Korea's digital ecosystem, and work closely with regional channel owners and global teams to ensure campaigns, product capabilities, and marketing initiatives are optimized for the Korean market. Success in this role requires strong understanding of the Korean digital landscape, including local platforms such as Naver and Kakao, and the ability to translate market insights into actionable strategies that global teams can execute. Your responsibilities: Market Insights and Opportunity Identification: Analyze performance data, customer behavior, and market trends to identify growth opportunities and inform Korea-specific marketing strategies. Growth

Fullstack Software Engineer - Uplisting Remote (UK) About Uplisting What started in the UK in 2017 is now a fast-growing platform designed to be the go-to solution for hosts and operators who want to streamline their operations and unlock growth. From automated messaging to channel management, from task coordination to financial reporting, Uplisting gives users the reliability and simplicity they need to run professional, efficient, guest-ready businesses. Our mission is simple: to empower the next generation of short-term rental creators by providing flexible, user-friendly, and technology-driven tools that remove friction and spark innovation. Whether someone is managing their first property or scaling a portfolio, we're here to help turn ambition into sustainable success. In 2023, Uplisting joined the AirDNA community, a collaboration that strengthens our ability to support hosts at every stage of their journey. By combining Uplisting's powerful operational toolkit with AirDNA's world-class market intelligence, we're helping entrepreneurs make smarter decisions, grow faster, and operate with confidence across Airbnb, Vrbo, and beyond. The AirDNA team We're a curious, driven, and kind group of humans who genuinely love what we do. Our values - Happy, Hungry, Honest - guide how we show up for our customers and for each other. Want to see what that looks like in action? You'll get a feel once you meet us. We welcome applicants from all backgrounds and encourage you to apply even if you don't check every box. Passion, potential, and perspective matter here. Together, we're building a complete ecosystem for short-term rental

Market Manager, Korea Seoul, Korea Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Hosts are our brand and enable amazing travel experiences for our guests. The mission of the Supply team is to make hosting appealing, rewarding and easy. We are building capabilities that allow us to recruit and retain hosts at a global scale. The Difference You Will Make: As Market Manager based in Seoul, you will be responsible for the supply health and growth in key markets across Korea, by managing professional host accounts and supply acquisition of high-quality inventory. Focusing on these responsibilities, you will build Airbnb's strong market presence in your assigned region by collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success, including acquisition strategy development, generating and converting supply leads, and strategic partners relationship management, as well as creating them from scratch. You will help develop and iterate scalable localised supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets ultimately ensuring our long-term

Senior Staff Machine Learning Engineer, Trust Remote - USA Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Everyone at Airbnb thinks about trust, but our team obsesses over it daily. At the core of trust is safety, and thus we spend a significant amount of our time and energy keeping the community safe. The Trust team is responsible for developing the technology that helps protect our community and platform from fraud while also ensuring our hosts, guests, homes, and experiences meet our high standards. We constantly work to fight against online fraud (such as monetary loss, compromised accounts, spam and scam in messages, fake inventory, etc.) as well as offline fraud (theft, property damage, personal safety, etc.). We also work on onboarding and screening of users, and think about complex topics like identity and reputation to ensure that every interaction with Airbnb helps build trust in us and our community. Trust Engineering is responsible for the technology vision and development of a complex stack that runs on every key interaction on the platform. Trust Engineering is at the forefront of AI and ML innovation, helping develop novel techniques and advancing

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Senior Data Scientist - Inference, Global Markets China Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Global Markets team is focusing on evolving our guest and host experiences for global markets to accelerate international growth. Expanding in under-penetrated global markets is a key pillar of our company's growth strategy. To achieve this, we want to innovate in every sense of the world and adapt our product for every corner of the globe. We want every user in each of our 220+ countries and regions to feel right at home. The Difference You Will Make: In this role, you will partner closely with product managers, designers, engineers and operations across regions to build and optimize products that resonate with Airbnb guests and hosts around the world. Your work will span a variety of impactful projects, touching multiple markets and product surfaces. You will have the opportunity to directly contribute to global markets products by transforming business goals into measurable outcomes, diving deep into customer behavior nuances, delivering statistical insights and data products, and championing the technical solutions that ensure our products are thoughtfully tailored to the needs of our diverse

Localization Manager, Canada Canada Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb a pris le jour en 2007 lorsque deux Hôtes ont accueilli trois invités dans leur maison de San Francisco, et compte depuis lors plus de 4 millions d'Hôtes qui ont accueilli plus d'un milliard d'invités dans presque tous les pays du monde. Chaque jour, les Hôtes proposent des séjours et des expériences uniques qui permettent aux invités de se connecter de manière plus authentique aux communautés. La communauté que vous rejoindrez : Personne ne peut lancer un mouvement mondial tout seul. Il faut toute une équipe pour réaliser de grandes choses. Airbnb aide tout le monde à se sentir chez soi, partout. C'est la plus grande entreprise d'hébergement au monde axée sur la communauté. Chaque jour, on connecte des milliers de voyageurs et d'hôtes en ligne, ce qui nous permet de faire vivre des expériences significatives dans le monde réel. On aide les gens à vivre comme des gens du coin dans des endroits inconnus tout en brisant les barrières culturelles et en rassemblant le monde. Vous vous réveillez tous les matins en vous demandant comment vous pouvez contribuer à la création

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Senior Product Program Manager, Roadmap Planning & Program Management San Francisco, United States Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. *Multiple openings available* The Community You Will Join: The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company's priority products while providing executives the visibility and input they require to guide bi-annual releases. You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb's future. The Difference You Will Make: Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional, product development teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the

Product Manager, EMEA London, United Kingdom, Paris, France Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences. The Difference You Will Make: The International Product Marketing team is part of the worldwide Product Marketing team and we are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local teams, while maintaining close alignment with the global organization. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships across

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