Whoop jobs

Product Designer II (Health) Boston, MA At WHOOP, we're on a mission to unlock human performance and extend healthspan, the years we spend truly well. While longevity is typically measured in years, life is measured in moments. WHOOP empowers members with a deeper understanding of their bodies and daily lives, turning data like sleep, recovery, and strain, alongside clinician-reviewed insights from our Advanced Labs offering, into guidance that helps them live better, not just longer. As a Product Designer II on WHOOP's Health Team, you will help answer some of the hardest questions at the intersection of wellness and healthcare. This is a design role that will be expected to flex between new product initiatives and improving existing features. At WHOOP we're rethinking how healthcare is experienced, moving beyond traditional, reactive models towards care experiences that are increasingly accessible, integrated, continuous, and proactive. You'll collaborate closely with designers and a strong network of cross-functional partners to tackle problems that have historically taken years to solve in healthcare and bring them to life in months. Working alongside product, engineering, and digital health teams, you'll help create entirely new ways for members to interact with their health data and the broader healthcare system. This is an opportunity to take on ambitious, foundational work with the support of an experienced team as you explore how to help members manage their health in ways that were previously unthinkable. In doing so, you'll contribute to WHOOP's vision of becoming the world's first health operating system:

Software Engineer II (Backend, Enterprise) Boston, MA At WHOOP, our mission is to unlock human performance and healthspan. Our enterprise platform helps organizations across athletics, business, healthcare, and public service better understand and support the health and performance of their teams. WHOOP Enterprise is entering a new phase of growth and reinvestment. We're looking for a Software Engineer II to play a critical role in evolving the Enterprise platform; building core systems, shaping technical direction, and laying the foundation for a scalable enterprise product. This is a high-ownership role with meaningful autonomy. You'll operate in a product-ambiguous environment, help define what “great” looks like, and partner closely with design, stakeholders, and leadership as the platform takes its next step forward. At WHOOP, our mission is to unlock human performance and healthspan. Our enterprise platform helps organizations across athletics, business, healthcare, and public service better understand and support the health and performance of their teams. WHOOP Enterprise is entering a new phase of growth and reinvestment. We're looking for a Software Engineer II to play a critical role in evolving the Enterprise platform; building core systems, shaping technical direction, and laying the foundation for a scalable enterprise product. This is a high-ownership role with meaningful autonomy. You'll operate in a product-ambiguous environment, help define what “great” looks like, and partner closely with design, stakeholders, and leadership as the platform takes its next step forward. RESPONSIBILITIES: - Own and evolve foundational systems for WHOOP Enterprise, starting with Enterprise APIs, authentication, and account

Business Analytics Senior Manager (Product, Healthcare) Boston, MA At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. We're seeking a strategic, insights-oriented Health Product Analytics Senior Manager to join our Product Analytics team and support the Healthcare Product group. This role is ideal for someone who is passionate about behavior change, health outcomes, and creating world-class digital experiences. You'll support the development of new features focused on early detection, physiological coaching, and personalized health guidance. We are looking for an individual who can be fluent in data, driven by product thinking and is looking to deeply understand and tackle complex analytics challenges. This person should feel empowered to foster their own curiousity and raise support for ideas that meaningfully impact the WHOOP member experience. Ultimately this person should feel comfortable getting their hands dirty as a player-coach, leading and developing analysts alongside their own workstreams. At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. We're seeking a strategic, insights-oriented Health Product Analytics Senior Manager to join our Product Analytics team and support the Healthcare Product group. This role is ideal for someone who is passionate about behavior change, health outcomes, and creating world-class digital experiences. You'll support the development of new features focused on early detection, physiological coaching, and personalized

iOS Engineer II (AI Experiences) Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery. As an iOS Engineer II on AI Experiences, you will help build and maintain exciting features that drive real health outcomes and connect members to our powerful data science algorithms through beautiful visualizations. You will help our members connect with and improve their health by building on our WHOOP Coach generative AI. At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery. As an iOS Engineer II on AI Experiences, you will help build and maintain exciting features that drive real health outcomes and connect members to our powerful data science algorithms through beautiful visualizations. You will help our members connect with and improve their health by building on our WHOOP Coach generative AI. RESPONSIBILITIES: - Work in a cross functional team that collaborates closely with the data science, product, and software engineering teams at

Software Engineer I (Quality) Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives and empowers members with the insights to live a longer healthier life. As an SDET, you will contribute to ensuring the quality and reliability of our products by developing and maintaining automated tests. You will work closely with engineers and product teams to validate functionality and improve testing practices while building foundational skills in test automation and quality engineering. This role is ideal for engineers early in their careers who are growing their ability to deliver high-quality test code with guidance. At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives and empowers members with the insights to live a longer healthier life. As an SDET, you will contribute to ensuring the quality and reliability of our products by developing and maintaining automated tests. You will work closely with engineers and product teams to validate functionality and improve testing practices while building foundational skills in test automation and quality engineering. This role is ideal for engineers early in their careers who are growing their ability to deliver high-quality test code with guidance. RESPONSIBILITIES: Responsibilities Test Automation & Development - Develop and maintain automated tests for core product functionality (unit, integration, and basic

Product Manager II, Growth Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. We're looking for a Product Manager II to join the Growth Product team and own a significant portion of how we acquire, convert, and retain new members. This is an opportunity to set strategy and directly impact company growth through product experimentation, iteration, and close collaboration with cross-functional teams. You'll define and drive features that move the needle on key business metrics, operating with a high degree of autonomy in a fast-paced environment where data and user insight fuel decision-making. At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. We're looking for a Product Manager II to join the Growth Product team and own a significant portion of how we acquire, convert, and retain new members. This is an opportunity to set strategy and directly impact company growth through product experimentation, iteration, and close collaboration with cross-functional teams. You'll define and drive features that move the needle on key business metrics, operating with a high degree of autonomy in a fast-paced environment where data and user insight fuel decision-making. RESPONSIBILITIES: - Own the strategy and roadmap for a core area of the Growth funnel (acquisition, conversion, activation, or retention), setting measurable

iOS Engineer II (Healthcare) Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery. As a Software Engineer II (iOS) in Healthcare, you will help build and maintain exciting features that drive real health outcomes and connect members to our powerful data science algorithms through beautiful visualizations. You will help our members understand all aspects of their health: physical, mental, emotional, hormonal and guide them in ways to take action to improve it. Healthcare works with cutting-edge technology and research in both the medical and wellness industry, ranging from launching medical devices such as ECG, to expanding into the clinical space with Advanced Labs, to developing novel measurements and insights like WHOOP Age and Menstrual Cycle Insights. At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery. As a Software Engineer II (iOS) in Healthcare, you will help build and maintain exciting features that drive real health outcomes and connect

Incident Response Lead Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. Our wearable technology provides personalized insights that help millions of members better understand their bodies and make smarter decisions about training, recovery, and lifestyle. We are seeking a Incident Response Lead to drive security incident response across the enterprise. In this role, you will serve as the primary internal escalation point and hands-on responder for security incidents, partnering closely with WHOOP's 24x7 SOC provider and cross-functional stakeholders to investigate, contain, and remediate threats. This is a highly technical individual contributor role with significant ownership and visibility across Security, IT, GRC, and Legal. At WHOOP, we're on a mission to unlock human performance and healthspan. Our wearable technology provides personalized insights that help millions of members better understand their bodies and make smarter decisions about training, recovery, and lifestyle. We are seeking a Incident Response Lead to drive security incident response across the enterprise. In this role, you will serve as the primary internal escalation point and hands-on responder for security incidents, partnering closely with WHOOP's 24x7 SOC provider and cross-functional stakeholders to investigate, contain, and remediate threats. This is a highly technical individual contributor role with significant ownership and visibility across Security, IT, GRC, and Legal. RESPONSIBILITIES: - Lead hands-on incident response activities, serving as the primary internal escalation point for security events - Serve as the central incident commander across Security, IT, GRC, and Legal during active incidents - Partner with the

Mechanical Engineer II (NPI) Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As a Mechanical Engineer II on the Hardware NPI Team at WHOOP, you will contribute to the design and development of WHOOP's innovative hardware solutions - rechargeable energy accessories. You thrive in a fast-paced, execution-driven setting and can drive creative mechanical design solutions with independence and sound technical judgement. You'll work alongside a multidisciplinary team of engineers and designers to help bring innovative concepts to life, supporting prototyping, mechanical design, and testing efforts. You will work closely with our suppliers and contract manufacturers around the world to execute engineering validation builds with a focus on high quality deliverables, sharp engineering risk management, clear technical communication upwards and externally, and commitment to product excellence. This is a great opportunity for an engineer with a solid technical foundation to grow their skills in a dynamic, fast-paced environment while contributing to impactful projects in early-stage product development. WHOOP operates with urgency because our mission demands it. We build products for people who push their limits-and we hold ourselves to the same standard. If you're energized by complex challenges, cross-functional collaboration, and the opportunity to ship hardware at scale, this role will push you-and reward you. At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level

Security Analyst Boston, MA At WHOOP, we are on a mission to unlock human performance and extend healthspan. The security organization supports this mission by protecting the systems, data, and infrastructure that power the platform and enable trusted member experiences. WHOOP is seeking a Security Analyst to support day-to-day security operations and maintain operational visibility across the security environment. This role works closely with the internal security team and external security partners to investigate alerts, coordinate response activities, and ensure security issues are triaged and addressed efficiently. The ideal candidate combines strong analytical skills with operational discipline and enjoys working across security and engineering teams to investigate potential threats and improve security processes. At WHOOP, we are on a mission to unlock human performance and extend healthspan. The security organization supports this mission by protecting the systems, data, and infrastructure that power the platform and enable trusted member experiences. WHOOP is seeking a Security Analyst to support day-to-day security operations and maintain operational visibility across the security environment. This role works closely with the internal security team and external security partners to investigate alerts, coordinate response activities, and ensure security issues are triaged and addressed efficiently. The ideal candidate combines strong analytical skills with operational discipline and enjoys working across security and engineering teams to investigate potential threats and improve security processes. RESPONSIBILITIES: - Triage and investigate security alerts originating from internal security tooling as well as those escalated by external security monitoring partners. - Monitor and manage the internal

Senior Software Engineer (Backend, Growth) Boston, MA RESPONSIBILITIES: - Design and build scalable and reliable backend services to support growth experiments, e-commerce flows, and member engagement initiatives. - Collaborate closely with Product, Design, and cross-functional Engineering teams to define and deliver impactful features. - Maintain and optimize APIs and infrastructure using Java, Kafka, Postgres, and AWS technologies. - Take ownership of end-to-end development, from breaking down requirements to implementation, testing, deployment, and monitoring. - Mentor junior engineers and contribute to the growth of engineering best practices across the team. QUALIFICATIONS: - Professional experience developing large-scale backend systems in a production environment. - Deep proficiency in building and maintaining RESTful APIs and working with relational databases (e.g., Postgres). - Experience with event-driven architectures and tools like Kafka or SQS. - Strong testing practices and clear documentation habits. - Ability to thrive in a fast-paced, iterative environment focused on growth and experimentation. - Proven collaboration skills across engineering, product, and data teams. - A growth mindset and excitement for tackling ambiguous challenges. - Bonus: Experience building A/B testing infrastructure or growth-focused engineering features. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we

Allocation Analyst, Wholesale Planning Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking an Allocation Analyst to support the Wholesale Planning function by ensuring the right products are in the right place at the right time across our wholesale partner network. Reporting to the Wholesale Planning Manager, this role will play a critical part in driving sales, optimizing inventory health, and supporting scalable wholesale growth through thoughtful allocation strategies and data-driven insights. At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking an Allocation Analyst to support the Wholesale Planning function by ensuring the right products are in the right place at the right time across our wholesale partner network. Reporting to the Wholesale Planning Manager, this role will play a critical part in driving sales, optimizing inventory health, and supporting scalable wholesale growth through thoughtful allocation strategies and data-driven insights. RESPONSIBILITIES: - Execute weekly and monthly allocation strategies across wholesale partners to support sales targets and inventory efficiency - Analyze sell-through, inventory levels, and demand signals to inform allocation decisions and identify risks and opportunities - Partner closely with the Wholesale Planning Manager to support forecasting, inventory planning, and replenishment strategies - Collaborate cross-functionally with Sales, Operations, and

Staff AI/ML Researcher (Foundation AI) Boston, MA WHOOP is an advanced health and fitness wearable on a mission to unlock human performance and extend healthspan. By providing members with a deep understanding of their bodies, behaviors, and daily lives, WHOOP empowers healthier choices and peak performance. We are seeking a Staff AI/ML Researcher to join our Foundation AI team. This team builds the multimodal foundation models that underpin WHOOP's next generation of intelligent, personalized, and health-enhancing experiences. These models integrate data across wearable sensors, language, biomarkers, clinical information, and self-reported inputs to create scalable AI systems that understand human physiology and behavior. In this role, you'll serve as a staff individual contributor driving the research, development, and deployment of large-scale multimodal models. You'll collaborate closely with data scientists, ML engineers, and cross-functional partners to push the boundaries of deep learning and ensure our models deliver measurable value to WHOOP members. WHOOP is an advanced health and fitness wearable on a mission to unlock human performance and extend healthspan. By providing members with a deep understanding of their bodies, behaviors, and daily lives, WHOOP empowers healthier choices and peak performance. We are seeking a Staff AI/ML Researcher to join our Foundation AI team. This team builds the multimodal foundation models that underpin WHOOP's next generation of intelligent, personalized, and health-enhancing experiences. These models integrate data across wearable sensors, language, biomarkers, clinical information, and self-reported inputs to create scalable AI systems that understand human physiology and behavior. In this role, you'll serve

Software Engineer I (Frontend, Growth) Boston, MA RESPONSIBILITIES: ● Contribute to the development and maintenance of responsive, high-quality frontend applications that power WHOOP's web experiences ● Partner with Product, Design, and Analytics to implement experiments (A/B tests) and iterate quickly based on measurable results ● Write clean, maintainable, and well-tested code using modern JavaScript frameworks (e.g., React) and industry best practices ● Integrate frontend applications with RESTful APIs and backend services to deliver seamless, performant user experiences ● Break down feature requirements into actionable tasks, identify risks early, and iterate quickly to deliver value to members ● Monitor and improve application performance, accessibility, and usability across devices and browsers ● Participate in code reviews and technical discussions, proactively seeking feedback and continuously improving your craft QUALIFICATIONS: ● Professional experience in frontend software development (internship, co-op, or academic project experience acceptable) ● Experience building web applications using modern JavaScript/TypeScript and frameworks such as React ● Understanding of core web technologies including HTML, CSS, and responsive design principles ● Familiarity with integrating frontend applications with RESTful APIs ● Experience using version control systems such as Git ● Strong problem-solving skills and an eagerness to learn in a fast-paced, experiment-driven environment ● Clear communication skills and a collaborative mindset when working with cross-functional partners ● Bonus: Experience with A/B testing frameworks or growth-focused engineering initiatives

Senior Engineering Manager, Electrical Engineering Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior Engineering Manager in Electrical Engineering to lead electrical development efforts across our wearable hardware platform. This role will drive the development of current and next-generation products while also advancing performance, reliability, and cost-efficiency of electrical systems at scale. You will operate at the intersection of electrical design and electrical system architecture while owning critical electrical decisions. At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior Engineering Manager in Electrical Engineering to lead electrical development efforts across our wearable hardware platform. This role will drive the development of current and next-generation products while also advancing performance, reliability, and cost-efficiency of electrical systems at scale. You will operate at the intersection of electrical design and electrical system architecture while owning critical electrical decisions. RESPONSIBILITIES: - Lead and manage a team of electrical engineers, providing technical direction, prioritization, and ongoing mentorship. - Act as technical lead across one or more hardware programs, balancing hands-on execution with strategic guidance. - Architect, design, and validate low-power, low-noise, mixed-signal electronics in highly integrated and miniaturized form factors. - Drive electrical initiatives including product performance optimization, design

Director of Materials Program Management Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Director of Materials Program Management to lead our MPM function across Boston, Mexico, and APAC. This role is critical in ensuring end-to-end material readiness from new product introduction through mass production and sustaining operations. As a central leader within Global Operations, you will drive alignment across demand, supply, and execution-partnering closely with Engineering, Procurement (GSM), and Manufacturing to deliver scalable, reliable, and high-quality product outcomes. At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Director of Materials Program Management to lead our MPM function across Boston, Mexico, and APAC. This role is critical in ensuring end-to-end material readiness from new product introduction through mass production and sustaining operations. As a central leader within Global Operations, you will drive alignment across demand, supply, and execution-partnering closely with Engineering, Procurement (GSM), and Manufacturing to deliver scalable, reliable, and high-quality product outcomes. RESPONSIBILITIES: - Lead and scale the global MPM organization, establishing clear ownership, operating rigor, and accountability for material readiness across regions - Own end-to-end material planning and execution from NPI through sustaining production, ensuring alignment to demand signals and build plans - Partner

Day Shift - Membership Services Representative (Limerick, Ireland) Limerick RESPONSIBILITIES: - Deliver exceptional support across phone, email, and chat, creating thoughtful and personalized experiences that build member trust and confidence in WHOOP - Troubleshoot a wide range of issues related to WHOOP hardware, mobile app functionality, and member data insights with accuracy, empathy, and efficiency - Identify opportunities to surprise and delight members through proactive problem-solving, education, and high-touch service - Serve as a strong advocate for members by surfacing trends, identifying recurring friction points, and capturing actionable feedback - Surface members insights through established Membership services processes to help identity trends, escalate friction points that help inform cross- functional improvements to the member experience - Maintain accurate and detailed documentation of member interactions in alignment with quality standards and operational best practices - Meet or exceed key performance metrics including quality, response time, resolution time, and member satisfaction - Demonstrate accountability, adaptability, and resilience by maintaining strong engagement and responsiveness throughout assigned shifts - Embrace feedback and continuous learning with a growth mindset, actively seeking opportunities to improve both individual performance and team impact QUALIFICATIONS: - Eligible to live and work in Ireland - Must be able to work onsite 75% of the working week in the Limerick office - Availability to work flexible shifts across a Monday-Sunday schedule as our day operating hours run from 8.00am until 10.00pm at night. - Passionate about delivering a hospitality-driven member experience, creating personalized, thoughtful, and high-quality interactions that elevate how members

Senior Lead, International Brand Media Dublin At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. We're looking for a Senior Lead, International Brand Media to help scale awareness and affinity through impactful, data-driven brand media. As a Senior Lead in Brand Media, you will support WHOOP's Brand Media team in launching, monitoring, and optimizing media campaigns. You'll work cross-functionally with Creative, Analytics, Performance Media, and external media partners to ensure flawless execution and strong performance across channels. This role reports to the Director of Brand Media and is an excellent opportunity for someone early in their media career who is eager to grow within a fast-paced, performance-driven environment. This is a remote role based in Dublin, Ireland. At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. We're looking for a Senior Lead, International Brand Media to help scale awareness and affinity through impactful, data-driven brand media. As a Senior Lead in Brand Media, you will support WHOOP's Brand Media team in launching, monitoring, and optimizing media campaigns. You'll work cross-functionally with Creative, Analytics, Performance Media, and external media partners to ensure flawless execution and strong performance across channels. This role reports to the Director of Brand Media and is an excellent opportunity for someone early in

Senior Materials Program Manager Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives, combining hardware, software, and analytics to deliver actionable insights. WHOOP is seeking a Senior Materials Program Manager to drive end-to-end materials readiness and supply execution across new product introduction (NPI) and sustaining programs. This role sits at the intersection of hardware engineering, global supply management, and operations, ensuring material availability aligns with program milestones, manufacturing capacity, and launch targets. The Senior Materials Program Manager will play a critical role in safeguarding product continuity, enabling successful ramps, and delivering a world-class member experience. At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives, combining hardware, software, and analytics to deliver actionable insights. WHOOP is seeking a Senior Materials Program Manager to drive end-to-end materials readiness and supply execution across new product introduction (NPI) and sustaining programs. This role sits at the intersection of hardware engineering, global supply management, and operations, ensuring material availability aligns with program milestones, manufacturing capacity, and launch targets. The Senior Materials Program Manager will play a critical role in safeguarding product continuity, enabling successful ramps, and delivering a world-class member experience. RESPONSIBILITIES: - Own materials readiness across the full product lifecycle, from early development builds through mass production and

Overnight Shift - Membership Services Representative (Limerick, Ireland) Limerick RESPONSIBILITIES: - Deliver exceptional support across phone, email, and chat, creating thoughtful and personalized experiences that build member trust and confidence in WHOOP - Troubleshoot a wide range of issues related to WHOOP hardware, mobile app functionality, and member data insights with accuracy, empathy, and efficiency - Identify opportunities to surprise and delight members through proactive problem-solving, education, and high-touch service - Serve as a strong advocate for members by surfacing trends, identifying recurring friction points, and capturing actionable feedback - Surface members insights through established Membership services processes to help identity trends, escalate friction points that help inform cross- functional improvements to the member experience - Maintain accurate and detailed documentation of member interactions in alignment with quality standards and operational best practices - Meet or exceed key performance metrics including quality, response time, resolution time, and member satisfaction - Demonstrate accountability, adaptability, and resilience by maintaining strong engagement and responsiveness throughout assigned shifts - Embrace feedback and continuous learning with a growth mindset, actively seeking opportunities to improve both individual performance and team impact QUALIFICATIONS: - Eligible to live and work in Ireland - Must be able to work onsite 75% of the working week in the Limerick office - Availability to work flexible shifts across a Monday-Sunday schedule as our day operating hours run from 7pm - 8am local time) - Passionate about delivering a hospitality-driven member experience, creating personalized, thoughtful, and high-quality interactions that elevate how members

AVP, Sports And Talent Marketing Boston, MA Responsibilities: - Set the vision and strategy for WHOOP's partnerships function, building a high-impact ecosystem of partners across sports, talent, organizations, teams, leagues, creators, ambassadors, and experiential. - Own partnership portfolio strategy and investment decisions, ensuring WHOOP is partnering with the right people, properties, and platforms to drive brand awareness, cultural relevance, and long-term strategic value. - Lead the sourcing, evaluation, structuring, and negotiation of major partnership opportunities, applying strong judgment to prioritize opportunities that elevate the WHOOP brand. - Establish and evolve WHOOP's roster strategy across elite athletes, sports organizations, creators, and cultural talent in close collaboration with Brand, ensuring alignment to brand positioning, audience priorities, and business goals. - Lead the Creator remit, including experiential, to develop programs, partnerships, and in-market moments that expand WHOOP's cultural presence and deepen brand connection with key audiences. - Translate partnership agreements into exceptional brand programs by leading cross-functional planning and execution across Brand, Creative, Social, Communications, Product Marketing, Sales, Membership, and other teams as needed. - Lead senior external relationships with professionalism and influence, representing WHOOP with credibility across agents, talent, league offices, team executives, creators, production partners, and other key stakeholders. - Define and lead a clear measurement agenda across the partnerships portfolio, establishing success metrics, performance reviews, and decision-making frameworks that ensure every investment is actively managed, rigorously evaluated, and optimized for brand impact, cultural relevance, and strategic return. - Build, lead, and develop a high-performing partnerships team, setting a high bar

Software Engineer, Machine Learning Boston, MA Duties: Design, develop, and deploy WHOOP's core technology by implementing machine learning and artificial intelligence models into production systems to generate insights and recommendations for member behavior and lifestyle improvement. Build and design tools, models, algorithms, and infrastructure to support Data Scientists in developing, deploying, and monitoring machine learning models. Develop and maintain WHOOP's full-stack internal toolset, including VueJS, Java, and Postgres. Collaborate with Data Science team members to support model development, training, and monitoring activities. Develop and maintain production- ready Python services, ensuring testability, reliability, and scalability, and implement best practices around testing, observability, and monitoring. Refactor production codebase to improve performance, reduce complexity, and enhance maintainability. Participate in the design, planning, and development of new software features for WHOOP's platform. Deliver software features through iterative development and code review processes (e.g., pull requests). Perform troubleshooting and debugging using logging and monitoring tools such as DataDog, Sentry, and Kibana. Requirements: Bachelor's degree in Computer Science, Data Science, Software Engineering or related technical field (or foreign degree equivalent) and 5 years of experience developing and delivering machine learning models and algorithms into production. Will also accept a Master's degree in Computer Science, Data Science, Software Engineering or related technical field (or foreign degree equivalent) and 2 years of experience developing and delivering machine learning models and algorithms into production. Required Skills: At least 2 years of experience with front end development using modern frameworks (Vue or React); At least 2 years of experience with

Mechanical Engineer II (NPI, Apparel & Accessories) Boston, MA At WHOOP, we're on a mission to unlock human performance and healthspan. As a member of the Mechanical Engineering Apparel & Accessories team, you'll help shape the future of wearable technology by developing innovative, high-performance products that integrate seamlessly into users' lives. WHOOP operates with urgency because our mission demands it. We build products for people who push their limits-and we hold ourselves to the same standard. We expect engineers to go deep technically, collaborate relentlessly, and take pride in execution. The pace is fast, expectations are high, and the work is deeply meaningful. This isn't a role where you follow a blueprint. If you're energized by complex challenges, cross-functional collaboration, and the opportunity to ship hardware at scale, this role will push you-and reward you. We are seeking a talented and driven Mechanical Engineer II to own the mechanical design and development of next-generation WHOOP bands and wearable accessories. This individual will play a critical role in creating robust, scalable, and manufacturable hardware solutions that meet the needs of a fast-paced and highly collaborative product development environment. At WHOOP, we're on a mission to unlock human performance and healthspan. As a member of the Mechanical Engineering Apparel & Accessories team, you'll help shape the future of wearable technology by developing innovative, high-performance products that integrate seamlessly into users' lives. WHOOP operates with urgency because our mission demands it. We build products for people who push their limits-and we hold ourselves

Senior Mechanical Engineer (NPI, Apparel & Accessories) Boston, MA At WHOOP, we're on a mission to unlock human performance and health span. As a member of the Mechanical Engineering Apparel & Accessories team, you'll help shape the future of wearable technology by developing innovative, high-performance products that integrate seamlessly into users' lives. WHOOP operates with urgency because our mission demands it. We build products for people who push their limits-and we hold ourselves to the same standard. We expect engineers to go deep technically, collaborate relentlessly, and take pride in execution. The pace is fast, expectations are high, and the work is deeply meaningful. This isn't a role where you follow a blueprint. If you're energized by complex challenges, cross-functional collaboration, and the opportunity to ship hardware at scale, this role will push you-and reward you. We are seeking a talented and driven Senior Mechanical Engineer to own the mechanical design and development of next-generation WHOOP bands and wearable accessories. This individual will play a critical role in creating robust, scalable, and manufacturable hardware solutions that meet the needs of a fast-paced and highly collaborative product development environment. At WHOOP, we're on a mission to unlock human performance and health span. As a member of the Mechanical Engineering Apparel & Accessories team, you'll help shape the future of wearable technology by developing innovative, high-performance products that integrate seamlessly into users' lives. WHOOP operates with urgency because our mission demands it. We build products for people who push their limits-and we