Onshore jobs

Client Success Associate New York City Client Success Associate Location: This position is based in New York City , and i n-office attendance is required Monday-Friday . Who we are looking for: - 3-5 years of experience in a Client Success, Account Management, or other customer-facing role. - Exceptional communication and interpersonal skills. - Ability to manage multiple clients and projects with strong attention to detail. - Comfortable presenting to and training clients on software platforms. - Problem-solver with a proactive mindset, and a “client-first” attitude. - Ability to apply strong intuition and analytical skills to ensure complete and accurate understanding of client business operations. - Bonus points for experience with CRM tools such as Salesforce and/or Asana. - Bonus points for experience within the tax credits and incentives space. What you'll be doing: - Lead new client onboarding, ensuring a smooth and engaging transition onto our platform. Provide hands-on guidance and product walkthroughs tailored to each client's needs. - Build strong, trust-based relationships with clients to drive satisfaction and engagement. Serve as the client's advocate and main point of contact for all platform-related needs. - Coordinate and work cross-functionally with internal departments (ie: Product, Sales, Engineering) to resolve client issues or requests. - Continuously look for ways to improve client experience and increase client success. - Provide subject matter expertise during client engagements, translating complex technical concepts into clear requirements that enable accurate and successful project delivery. - Stay ahead of industry developments to proactively advise clients on new

Analyst IT Hyderabad, , India Company Description: CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Job Description: Job Title: Blue Yonder (BY) WMS Production Support Analyst Location: Hyderabad, India Job Summary We are seeking an experienced Blue Yonder (BY) Warehouse Management System (WMS) Production Support Analyst to provide L2/L3 support for warehouse operations supporting DTC (Parcel) and B2B fulfillment environments. This role is responsible for monitoring, troubleshooting, and resolving WMS production issues, ensuring smooth warehouse operations, maintaining integrations with OMS, ERP, TMS, and carrier systems, and supporting continuous improvement initiatives. The candidate will collaborate closely with warehouse operations, IT teams, and onshore stakeholders to ensure system stability and operational excellence. The role requires strong expertise in BY WMS architecture, MOCA queries, SQL troubleshooting, integrations, and order fulfillment workflows. Key Responsibilities Production Support & Incident Management Provide Level 2 / Level 3 production support for BY WMS environments. Monitor WMS production jobs, interfaces, and health systems. Troubleshoot and resolve issues impacting warehouse operations, order processing, and shipping

Transportation Engineer 3 CDM Smith is looking for an experienced Roadway Design Engineer well-versed with Bentley OpenRoads, and Autodesk Civil 3D tools and handles the project as a Task Manager. The ability to plan and design deliverables against the Middle East and US DOT standards for each stage of the project is a pre-requisite along with coordinating with other disciplines for a well-coordinated design. The Engineer will join our Transportation team in Bangalore and produce concept/ detailed roadway construction drawings and other infrastructure-related designs for various projects. The Engineer receives guidance and instructions from the Senior Project Engineer/Manager and typically performs the work independently or as part of a team. The Engineer may have to interact with onshore PM/Engineers and should address their project requirements on schedule and budget. Key Competencies/ Skills: • Task manager of Roadway Design Projects. • Ability to use, without guidance, design software such as OpenRoads Designer, Autodesk Civil 3D, and ProjectWise. • Should have hands-on experience in using AutoCAD/ MicroStation for the preparation of design drawings in accordance with internationally recognized standard formats. • Familiarity with Infraworks / Concept Station or any other 3D visualization software. • Knowledge of Navisworks/ GuideSign is an added advantage. • Strong command on BIM360/ digital/ data analytics software as applicable. • Hands-on experience in the production of plans, profiles, corridor modeling, generation of detailed cross-sections, site grading, and earthwork quantities using design software. • Knowledge on ADA ramp design and Complete Street designs. • Should be conversant with preparation

Workshop Technician - Mechanical / Hydraulics Morgan City, LA, United States The Workshop Technician is responsible for performing maintenance, refurbishment, and readiness activities on subsea and surface equipment systems, as well as associated tooling packages, within the Morgan City workshop. This is a Morgan City, Louisiana onshore US based position, which may include working at designated geographic area as needed. Ability to travel domestically and international as assigned. Perform maintenance, mobilization, demobilization, periodic inspections, in‑storage servicing, and refurbishment of company‑owned equipment. Ensure all work is completed in accordance with company operating and maintenance standards, as well as current regulatory requirements. Accurately update equipment maintenance systems with records of all repairs, inspections, and service activities. Assist in the preparation, testing, and mobilization of ROV systems and associated tooling packages. Participate in daily toolbox talks and contribute to safety discussions within the workshop team. Engage in the company's observation program and routinely conduct STOP audits. Attend required safety training sessions and actively support safety initiatives. Follow all established procedures and ensure tasks are completed using correct and approved methods. Maintain compliance with all federal, state, local, and company HSE requirements before and during operations. Apply Oceaneering risk assessment processes, including JSEA, to all tasks. Support QHSE initiatives, including continuous improvement efforts and performance monitoring. Promote and practice 5S and Lean principles within the workshop environment. Assist with additional duties as assigned to support operational needs. Participate in the company competence program to progress within the established career framework. Travel internationally, when required,

Multi-Craft Maintenance Technician III Panama City, FL, United States This position will directly affect equipment uptime by apply skills to troubleshoot, inspect, repair and improve manufacturing equipment used to make and deliver umbilical's used in subsea oil and gas operations. Diagnoses and replaces faulty electrical, mechanical, hydraulic, pneumatic and automation controls and components on production equipment. At times will replace faulty relays, switches, motors, gearboxes, cylinders, sensing devices, circuit boards, electric motor bearings and programmable controllers and variable frequency drives (VFD). On occasion, plans layout of wiring and conduit for electrical circuits up to from 24vac thru 480 vac. You will be a critical part of the team that values your expertise, your ideas, and your commitment to doing the job right. ESSENTIAL Understand work center training and safety requirements, OEM manuals and other equipment procedures. Continuous improvement through 6S, Lean Practices and Total Productive Maintenance (TPM) Daily completes computer-based maintenance documentation on work orders. Daily share updates with the team through a turnover correspondence. Maintain knowledge of company maintenance procedures, assist with daily maintenance checks and activities for work center as required. Plan layout of wiring and install wiring, conduit, and electrical apparatus in buildings. Read hydraulic and electrical schematics, comprehend complex drawings, specification, and procedures. Assemble, disassemble, and test various tools and assemblies for onshore and offshore surface and subsea applications. Review project instructions and blueprints to ascertain procedures objectives, test equipment nature of technical problem, and possible solutions such as redesign, substitution of material or parts, or

Business Development Associate New York City Business Development Associate Location: This position is based in New York City , and in-office attendance is required Monday-Friday. Our upcoming start date will be July 6th, join our team! Who we are looking for: - 1+ years of experience in Business Development, Sales Development, or a customer-facing role with quota responsibilities. - Bachelor's degree is required (Business, Finance, Economics, or a related field are preferred). - Passion for technology, AI, and the financial/tax industry, with the ability to quickly learn and understand technical product concepts related to tax. - Strong communication skills, resilience, and the ability to handle objections with a customer-centric mindset. A demonstrated history of consistently surpassing weekly, monthly, and quarterly sales goals. - Self-motivated, organized, and goal-oriented, with the ability to manage multiple leads and follow-ups effectively. - Eager to learn, receptive to coaching, and capable of collaborating with cross-functional teams. - Bonus points for CRM experience and other sales tools (Salesforce, Outreach, LinkedIn Sales Navigator preferred). - Bonus points for familiarity with financial documents and/or basic tax-related terminology. What you'll be doing: - Strategically uncover qualified businesses using creative prospecting techniques to expand our reach. - Proactively connect with potential clients through phone calls, emails, LinkedIn, and innovative outreach channels. - Work hand-in-hand with our directors to identify high-priority accounts, target industries and exciting partnership opportunities. - Cultivate genuine relationships with business owners and executives to understand their needs and showcase how our services can make a difference. -

Sr. Project Manager Aberdeen, United Kingdom Purpose: The Senior Project Manager will lead the planning, execution, and delivery of complex infrastructure projects across both offshore and onshore facilities. This role is responsible for managing a portfolio of network and technology driven projects ensuring all deliverables are completed on time, within scope, and within budget. The Senior Project Manager will coordinate the activities of internal teams, third party vendors, and client or contractor personnel, ensuring effective communication and adherence to established governance and change control processes. This position requires strong leadership, outstanding organisational capabilities, and the ability to manage multiple projects simultaneously. The role also carries financial accountability for assigned projects, including cost tracking, forecasting, and ensuring accurate and timely customer billing. Location & Travel: Attendance at the Aberdeen office with opportunity for remote working. The role requires flexibility to travel locally within Aberdeen area, the UK and occasional overseas visits. Functions: Lead and manage end to end project delivery, including development of project plans and associated communication material. Build and maintain strong effective relationships with internal teams, vendors, clients, and key stakeholders. Oversee major network and technology projects e.g. Communications installations, LAN, WAN, and Wi-Fi refresh. Communicate project expectations clearly, accurately, and in a timely manner. Develop and deliver high quality project documentation including proposals, business cases, specifications and presentations for both internal and external audiences. Define project scope, objectives, and deliverables in alignment with client needs and priorities. Manage multiple projects concurrently, demonstrating robust problem-solving capabilities and the ability

Senior Engineer - Business Systems (FP&A) Bengaluru; Gurugram Role Overview We are looking for a Senior FP&A Engineer to lead the design and implementation of enterprise planning solutions across Finance, Sales, and Workforce domains. This role will be part of a Global Finance Technology, partnering closely with onshore FP&A, RevOps, and other Business teams. You will play a key role in driving the organization's transition to driver-based, integrated planning using platforms such as Pigment, Anaplan, and Workday Adaptive Planning, while ensuring scalability, governance, and high-quality delivery from India. We are looking to speak to candidates who are based in Gurugram or Bangalore for our hybrid working model. Key Responsibilities 1. Enterprise Planning Delivery - Design and build scalable planning models across: - Financial Planning (P&L, Cash Flow, Balance Sheet) - Workforce Planning and Cost modeling - Sales & Revenue forecasting (ARR, pipeline, bookings) - Own end-to-end delivery working with the Product Manager : design → build → test → deploy → support 2. Model Development & Optimization - Build multi-dimensional, driver-based models with strong focus on performance - Develop scenario planning, versioning, and forecasting capabilities - Optimize model size, calculation efficiency, and user experience 3. Platform Expertise - Subject Matter Expertise in: - Pigment - Anaplan (Model Builder / Solution Architect) - Configure workflows, security, and access controls - Leverage platform-native capabilities vs over-customization 4. Data Integration & Automation - Integrate planning tools with enterprise systems: - ERP (NetSuite / Oracle) - CRM (Salesforce) - Data platforms - Build and

Associate Director, Customer Engineering Chicago, IL, United States, Remote United States About FourKites FourKites is the leading supply chain visibility platform, helping companies transform their logistics operations through real-time tracking, predictive intelligence, and AI-powered automation. As we expand our portfolio with agentic AI capabilities that autonomously optimize supply chain decisions, we're transforming from a visibility platform into an intelligent orchestration system that drives measurable business outcomes for the world's most recognized brands. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. About the Role We're seeking an experienced Associate Director of Customer Engineering to lead our technical integration team in delivering complex, enterprise-grade integrations for Fortune 500 customers. You'll manage a team of Integration Consultants who work directly with customers to implement and integrate our AI-powered supply chain visibility platform with existing enterprise systems such as SAP, Oracle, Blue Yonder, Manhattan, and other TMS/WMS/ERP solutions. This is a customer-facing, hands-on technical leadership position reporting to the Director of Engineering. You'll be a player/coach with the ability to manage a diverse team of onshore and offshore consultants while participating in hands-on technical work to lead by example. You'll work in close partnership with our Professional Services organization to ensure seamless integration delivery across our traditional visibility solutions and emerging agentic AI capabilities. As we scale our integration capabilities to support increasingly sophisticated AI-powered workflows, autonomous decision-making systems, and real-time data orchestration, you'll play a

Product Engineering Technician Morgan City, LA, United States The New Product Development Technician provides hands-on engineering support for new product development initiatives within Oceaneering's Technology Group. This role supports product commercialization through prototype assembly, testing, documentation, and technical leadership across multiple business units. This is a Morgan City, Louisiana onshore US based position, which may include working at designated geographic area as needed. Ability to travel domestically and international as assigned. Serve as a driving force and technical leader in the execution of new technology development projects. Participate in technical design reviews and operational risk assessments, including HazID and HazOP activities. Support the assembly, integration, and testing of prototype and first-article products. Assist in developing operational, testing, qualification, FAT, and offshore readiness procedures. Perform CAD work to support prototype design, development, and test assemblies. Prepare systems, equipment, and personnel for onsite and offsite project campaigns. Recommend and support design modifications to existing equipment as needed. Assist in the design and development of specialized test equipment and fixtures. Prepare scopes of supply and project-specific documentation. Provide technical support during manufacturing, assembly, and testing phases of development projects. Support onsite, offsite, and occasional offshore testing activities. Perform additional tasks and responsibilities as required to support organizational objectives. REQUIRED: Minimum 2 years of formal technical training or 4 years of progressive experience in electrical/electronic assembly. Minimum 3 years of experience interpreting, redlining, and modifying complex electrical schematics. Minimum 3 years of soldering and electrical assembly experience. Experience working with high-voltage systems (>680V). Basic

SAP Security Business Systems Consultant North Chicago, IL, United States Company Description: About AbbVie AbbVie (NYSE:ABBV) is a global, research-based biopharmaceutical company formed in 2013 following separation from Abbott. AbbVie combines the focus and passion of a leading-edge biotech with the expertise and capabilities of a long-established pharmaceutical leader to develop and market advanced therapies that address some of the world's most complex and serious diseases. AbbVie employs approximately 25,000 people worldwide and markets medicines in more than 170 countries. Job Description: The SAP Security Business Systems Consultant is responsible for ensuring AbbVie maintains a compliant and stable SAP security environment. SAP security and GRC control owner for all AbbVie SAP SOX. Primary point of contact for internal and external audit walkthroughs, questions or issues and ensuring audit requests are fulfilled. Oversees the day-to-day SAP Security processes by overseeing managed service provider to ensure incidents and service requests are processed within service level agreement. Generate new security and GRC design proposals and lead those efforts to investigate, identify, and implement state-of-the-art technology platforms that drive efficiency and security gains for multiple business areas. Responsibilities include evaluating alternatives to satisfy business security objectives, estimating and planning security and GRC projects, management and oversight of onshore and offshore SAP security/GRC analysts. Key Responsibilities: Leads, participates or coordinates end-to-end execution of SAP security & GRC solutions, related projects and technology implementations. Introduces best practice and process improvement ideas. SAP security and GRC control owner for all AbbVie SAP SOX. Monitor day-to-day security incidents

Sr Software Engineer - Oracle Hyderabad, , India Company Description: CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Job Description: We are seeking an experienced Oracle ERP Developer who will play a critical role in the design, development, customization, and implementation of Oracle ERP systems (e.g., Oracle E-Business Suite, Oracle Fusion Cloud ERP, or Oracle NetSuite) to meet organizational business requirements. This role involves working closely with business analysts, functional consultants, project managers, and stakeholders to deliver scalable, efficient, and robust ERP solutions. The developer will be responsible for creating custom solutions, integrating systems, and ensuring the ERP platform supports end-to-end business processes during implementation projects. This role requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: ERP System Development and Customization: Design, develop, and customize Oracle ERP modules (e.g., Financials, Supply Chain, Procurement, HRMS, or

Dir Software Engineering Atlanta, GA, United States A Day in the Life: The Director of Software Engineering is a hands-on, strategic technology leader in the Product Engineering organization responsible for building, scaling, and modernizing the platforms and services that power Hertz's pricing and rate management capabilities across all brands (Hertz, Dollar, Thrifty), countries, and partners. This role blends deep technical leadership, people development, and platform ownership. You will lead globally distributed engineering teams while remaining close to the code, architecture decisions, and delivery outcomes. You will partner closely with Product, Revenue Management, and downstream consuming teams to deliver scalable, resilient systems that support the end-to-end rates lifecycle: from price definition and rule management to distribution and auditability. You will help define how Hertz builds software: modern architectures, engineering culture, delivery excellence, and platform reliability on a global scale. What You'll Do: Lead the design, build, and modernization of rates systems supporting multi-brand, multi-country, and franchise operations Own the future-state architecture for pricing and rates platforms, ensuring scalability, configurability, performance, and regulatory compliance across regions Be adaptive across modern and legacy technologies; define and execute migration approaches (e.g., surround/strangle, incremental refactoring) that safely move critical pricing capabilities to target-state architectures Collaborate with cross functional leaders on your product teams (product management, design) to develop and execute backlogs & roadmaps Remain hands-on through architecture reviews, technical design, and selective pairing with senior engineers Build and lead high-performing global engineering teams (onshore, nearshore, offshore) Recruit, onboard, and develop engineering talent; drive career paths,

Quality Assurance Engineer - Staff 2 Locations The QA Engineer - Staff possesses full-stack testing expertise including agile methodologies, test automation with Selenium and Java, analytical problem-solving abilities, and excellent communication skills along with strong manual testing skills. They are strong in collaboration, attention to detail, process improvements, object-oriented coding, source code management, and teamwork. Job Functions: Coordinate and complete software and system testing activities for projects. Analyze requirements, estimate effort, and create/maintain test artifacts. Collaborate with project teams to improve overall product quality. Execute test cases, report results, and create/maintain automated test cases. Review and approve deliverables and work products. Coordinate project activities with onshore and offshore resources. Develop test strategies, approaches, and plans. Assist in troubleshooting and resolving identified problems. Create training documentation and guides for end users. Plan, organize, and monitor work assignments for the QA team. Basic Qualifications: Bachelor's degree in Computer Science or Engineering 5 years of experience in quality engineering roles, database programming, or related fields. Must be 18 years of age or older. Preferred Qualifications: Experience implementing "Shift-Left" testing strategies. 7 years of progressive QE roles. Inclusion of AI strategies as part of the testing process; Knowledge in API/Web services-based infrastructure. Experience with Java, Selenium, and issue/defect tracking tools like JIRA. Excellent communication skills, both written and verbal. Strong analytical and problem-solving skills. Compensation The compensation range for this position is $80,000.00 - $90,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered

ENGENHEIRO SERVICOS OFFSHORE JR Macae Missão do Cargo Responsável por suportar a execução das operações (instalações, manutenções, testes, comissionamento, operação assistida, dentre outras) dos equipamentos, atuando em regime de disponibilidade, em ambiente offshore e onshore, em território nacional, em atividades de menor complexidade, visando assegurar o atendimento aos procedimentos operacionais, normas de segurança e demandas dos clientes e da empresa. Descrição do Cargo Realizar a elaboração dos relatórios semanais de apontamentos, sobre as atividades realizadas em todos os dias, conforme os requisitos estabelecidos de prazos e conteúdo, a fim de garantir o fornecimento de informações para controle de folgas, pagamento de adicionais e custo do setor. Participar de reuniões de briefing com a coordenação sobre o planejamento da operação que será realizada, a fim de conhecer os procedimentos, recursos, orientações e esclarecer eventuais dúvidas. Consultar a documentação de operações anteriores, por meio de relatórios, e estudar os procedimentos pertinentes à operação, a fim de estar preparado para executar as atividades a qual foi designado. Participar da elaboração de planejamentos operacionais (PO), para o cliente Petrobras, detalhando as etapas específicas da operação a ser realizada, a fim de buscar validação STO (suporte cliente) que irá divulgar para os demais envolvidos. Você possui o perfil da vaga se: Formação em Engenharia: Elétrica, Automação, Eletrônica ou Mecatrônica. Inglês avançado/ fluente. Con

FVP, Director of Marketing Data & Analytics San Diego, CA Axos Bank Target Range: $150,000.00/Yr. - $180,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 15% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 15% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job The Director of Marketing Data & Analytics leads Axos' enterprise marketing data function, transforming raw internal and external data into trusted, sales ready signals that drive revenue efficiency. This role owns the upstream data supply powering lead creation, scoring, routing, activation, and measurement across all growth businesses. Partnering closely with Marketing, Sales, RevOps, MarTech, and Enterprise Data, this leader balances speed, quality, governance, and scale while ensuring Salesforce and downstream systems remain clean and reliable. Responsibilities: Own the end‑to‑end marketing data lifecycle, including ingestion, normalization, identity resolution, enrichment, scoring, and governed release into Salesforce and activation platforms Build proprietary signal pipelines and reduce reliance on vendor‑provided lists over time Define and enforce marketing‑grade signal taxonomy, scoring logic, and MQL readiness standards Partner with Sales and RevOps to improve MQL‑to‑SQL conversion, reduce lead decay, and accelerate time‑to‑first‑touch Establish closed‑loop measurement from signal to pipeline and outcomes Set and uphold data quality, governance, consent, lineage, and auditability standards Lead a small, senior onshore team and leverage offshore resources for scale and execution Design operating models

ServiceNow Solution Architect 4 Locations What success looks like in this role: Lead ServiceNow platform architecture and solution design for custom applications, integrations, and platform enhancements Need knowledge of Flowdesigner Own end-to-end delivery including requirements analysis, solution design, development, testing, deployment, and post-production support Design and develop custom ServiceNow applications from scratch , adhering to platform best practices Provide architectural leadership across ServiceNow modules including: ITSM ITOM ITAM CSM ITBM (APM & PPM) FSM Other enterprise ServiceNow capabilities as needed Define and enforce platform governance, design standards, and best practices to ensure scalability, performance, and maintainability Lead, mentor, and review work of onshore and offshore development teams Support story refinement, effort estimation, solution proposals, and technical design documentation Collaborate with business stakeholders to translate functional requirements into robust technical solutions Oversee demand management, release planning, and platform roadmap discussions Identify opportunities for platform optimization, automation, and reuse Ensure compliance with security, performance, and operational standards. #LI-ND1 You will be successful in this role if you have: 8-10 years of experience on the ServiceNow platform , with significant 3 years in an Architect or Lead role Strong hands-on expertise with: ServiceNow scripting (Client Scripts, Business Rules, Script Includes, UI Actions) Custom applications and scoped app development Flow Designer and legacy workflows Service Portal / UI Builder Experience designing and implementing integrations using: REST / SOAP APIs MID Server IntegrationHub Deep understanding of ServiceNow data model, CMDB, ACLs, and security Proven experience leading enterprise-scale ServiceNow implementations Strong communication skills with the ability

Sales Operations & Customer Experience Specialist Zaandam, NH Requisition Number: 43982 Klaar om écht impact te maken? Word Sales Operations & Customer Experience Specialist bij Bunge! Ben jij een gedreven Sales Operations professional die energie haalt uit het verbeteren van processen én het versterken van de klantbeleving? Bij Bunge, wereldwijd toonaangevend in agribusiness en food, zijn we op zoek naar een belangrijke schakel binnen onze organisatie. In deze rol draag je actief bij aan operationele excellentie en klanttevredenheid. Je traint en begeleidt onze offshore teams, optimaliseert salesprocessen en staat klanten rechtstreeks te woord bij complexe vraagstukken. Vind jij het leuk om complexe uitdagingen te vertalen naar heldere oplossingen en zo impact te maken binnen een internationale omgeving? Dan is dit jouw volgende stap. Jouw rol: het verschil maken voor onze klanten Als Sales Operations & Customer Experience Specialist ben jij de verbindende factor tussen onshore en offshore teams. Je zorgt voor een soepele samenwerking en een hoog niveau van Customer Support. Een belangrijk onderdeel van je functie is het opleiden en versterken van onze Business Shared Services (BBS) teams in India, zodat zij klanten zelfstandig, professioneel en met vertrouwen kunnen ondersteunen. Hoewel het BBS-team de dagelijkse klantondersteuning verzorgt, ben jij het eindverantwoordelijke aanspreekpunt bij complexe dossiers, escalaties of situaties waarin diepgaande kennis nodig is. Je schakelt snel, denkt oplossingsgericht en werkt nauw samen met

Customer Growth Manager I, Amazon Shipping San Jose, San Jose, CRI This is an exciting opportunity to join a new emerging business in transportation. We are a startup team looking for a highly driven, entrepreneurial, analytical and customer-obsessed Customer Growth Manager (CGM) to provide operational and relationship support to high-volume shippers. This role plays a critical part in ensuring the success and satisfaction of Amazon Shipping partners by managing key escalations, providing proactive insights, and delivering a seamless support experience. The CGM will work closely with onshore CGMs. Key job responsibilities CGMs support shippers by resolving issues and driving improvements across six primary categories: 1. Pickup Support-Resolve missed, delayed, or urgent pickup requests. Minimize shipper disruptions through timely coordination and response 2. Tracking and Delivery Resolution- Investigate tracking anomalies and delivery delays. Provide clear and accurate updates to shippers. Support recipient satisfaction by resolving delivery concerns 3. Billing & Account Management-Address invoicing discrepancies and payment processing issues. Monitor invoice limits and account configurations. Manage updates to warehouse addresses and contact points 4. Claims Assistance-Guide shippers through the compensation process for lost, damaged, or delayed packages. Review denied claims and ensure adherence to Amazon policy 5. Proactive Account Optimization-Conduct data analysis to identify trends and growth opportunities. Deliver insights via Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs). Promote awareness and usage of self-service tools and best practices 6. Complex or Cross-functional Escalations- Manage escalations that span multiple functions or require unique resolution paths. Partner with internal teams to resolve

Customer Growth Manager, Amazon Shipping San Jose, San Jose, CRI This is an exciting opportunity to join a new emerging business in transportation. We are a startup team looking for a highly driven, entrepreneurial, analytical and customer-obsessed Customer Growth Manager (CGM) to provide operational and relationship support to high-volume shippers. This role plays a critical part in ensuring the success and satisfaction of Amazon Shipping partners by managing key escalations, providing proactive insights, and delivering a seamless support experience. The CGM will work closely with onshore CGMs. Key job responsibilities CGMs support shippers by resolving issues and driving improvements across six primary categories: 1. Pickup Support-Resolve missed, delayed, or urgent pickup requests. Minimize shipper disruptions through timely coordination and response 2. Tracking and Delivery Resolution- Investigate tracking anomalies and delivery delays. Provide clear and accurate updates to shippers. Support recipient satisfaction by resolving delivery concerns 3. Billing & Account Management-Address invoicing discrepancies and payment processing issues. Monitor invoice limits and account configurations. Manage updates to warehouse addresses and contact points 4. Claims Assistance-Guide shippers through the compensation process for lost, damaged, or delayed packages. Review denied claims and ensure adherence to Amazon policy 5. Proactive Account Optimization-Conduct data analysis to identify trends and growth opportunities. Deliver insights via Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs). Promote awareness and usage of self-service tools and best practices 6. Complex or Cross-functional Escalations- Manage escalations that span multiple functions or require unique resolution paths. Partner with internal teams to resolve issues

Sr Software Engineer Hyderabad, , India Company Description: Job Description: Job Title: Senior IBM DOM Developer - Supply chain DTC Location: Hyderabad, India Job Summary: We are seeking an experienced Senior DOM Developer specializing in IBM Sterling Order Management (DOM), who will architect, configure, and integrate high-performance order orchestration solutions driving end-to-end fulfillment for DTC operations. This role will also own backlog implementation, support DevOps environments, and align technical solutions with business goals. This role requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: System Design & Configuration: Customize Sterling DOM modules (sourcing, scheduling, payments, etc.), design new OMS components and microservices leveraging Java/J2EE, XML, REST/SOAP, and middleware tools Integration & Orchestration: Seamlessly integrate OMS with ERP, eCommerce, CRM, WMS, and logistics systems, ensuring robust API/service-oriented architecture Backlog Management & Delivery: Translate business and functional requirements from the DTC backlog into prioritized development tasks, implement updates, and track progress. Performance & Scalability: Optimize system performance, configure cloud/containerized deployments (e.g., Docker/Kubernetes, and tune SQL/analytics for high availability . DevOps & Support: Participate in CI/CD pipelines, environment monitoring, code reviews, and on-call rotations for live production systems Testing & Quality Assurance : Create and support unit, smoke, UAT, and performance tests; collaborate with QA teams on automated frameworks. Technical Leadership : Mentor and guide junior engineers in Sterling DOM best practices, integration

Regional Operations Manager, APAC Regional Management, Amazon Device Reverse Logistics Hanoi, VNM Join Amazon Device Reverse Logistics (ADRL) as we scale operations across Vietnam to support Amazon's global device network. You'll be at the forefront of managing complex CM partnerships, establishing trading company operations, and launching innovative repair solutions for Amazon Devices across APAC regions. This role offers the unique opportunity to build and optimize end-to-end reverse logistics operations in Amazon's fastest-growing markets. You'll drive operational excellence across multiple dimensions: managing material flow control towers for CM partners, overseeing sorting warehouse operations, launching repair lines for Amazon Devices products, and ensuring compliance with regional trade and environmental regulations. Key aspects of this role: - Drive Amazon Devices repair operations from line qualification through daily production management - Oversee sorting warehouse operations coordinating onshore and offshore returns from APAC countries - Lead control tower systems and strategic material planning across multiple product lines - Execute material excess auditing, recycling coordination, and cost recovery initiatives - Bridge manual system processes while supporting long-term automation roadmap - Lead Vietnam trading company operations to resolve export restrictions and streamline spare parts management for ADRL global operations - Ensure regulatory compliance for customs, trade, and environmental requirements You'll work cross-functionally with global teams, CM partners, fourth-party logistics providers, and local regulatory authorities to deliver operational excellence while scaling for future growth. This position requires strong operational judgment, stakeholder management skills, and the ability to navigate complex regulatory environments while maintaining Amazon's high standards for quality

Software Engineer( ERP Implementation) Hyderabad, , India Company Description: CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Job Description: We are seeking an experienced Oracle ERP Developer who will play a critical role in the design, development, customization, and implementation of Oracle ERP systems (e.g., Oracle E-Business Suite, Oracle Fusion Cloud ERP, or Oracle NetSuite) to meet organizational business requirements. This role involves working closely with business analysts, functional consultants, project managers, and stakeholders to deliver scalable, efficient, and robust ERP solutions. The developer will be responsible for creating custom solutions, integrating systems, and ensuring the ERP platform supports end-to-end business processes during implementation projects. This role requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: ERP System Development and Customization: Design, develop, and customize Oracle ERP modules (e.g., Financials, Supply Chain, Procurement, HRMS, or Manufacturing)

Software Engineer - Oracle Hyderabad, , India Company Description: CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Job Description: We are seeking an experienced Oracle ERP Developer who will play a critical role in the design, development, customization, and implementation of Oracle ERP systems (e.g., Oracle E-Business Suite, Oracle Fusion Cloud ERP, or Oracle NetSuite) to meet organizational business requirements. This role involves working closely with business analysts, functional consultants, project managers, and stakeholders to deliver scalable, efficient, and robust ERP solutions. The developer will be responsible for creating custom solutions, integrating systems, and ensuring the ERP platform supports end-to-end business processes during implementation projects. This role requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: ERP System Development and Customization: Design, develop, and customize Oracle ERP modules (e.g., Financials, Supply Chain, Procurement, HRMS, or Manufacturing)