Payoneer Global Inc jobs

Customer Success Manager - Enterprise Shenzhen, China About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Customer Success Manager - Enterprise Role summary- This role drives growth across Payoneer's eCommerce clients by managing key relationships, optimizing customer success, and delivering revenue through upsell, cross-sell, and strategic go-to-market initiatives. Location: Shenzhen On-site Full-time What you'll do - Oversee and manage existing e-Commerce client relationships and play an active role in developing and building long-term relationships with top customers to develop value propositions that address client needs. - Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell/X-sell related solutions and services. - Growing the company's capability to serve e-Commerce trade and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics. - Be accountable for increasing user health, managing day-to-day operations, and scaling the team. - Effectively work cross-functionally across the organization to shape business solutions to meet customer needs. - Drive events,

Regional Senior Manager, Workplace Operations New York, US About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Job Title: Senior Manager, Workplace Operations Location: New York City (Onsite, 5 days a week) Reports To : Head of Global Workplace and Experiences Role overview We build workplaces that are efficient, seamless, and genuinely worth coming into. This role goes beyond keeping the lights on and the coffee stocked. It's about creating an office experience that supports productivity, collaboration, and the way people work today. We're looking for a result-driven Senior Workplace Operations Manager to lead our Americas and Europe teams, based out of our New York City office. This position is onsite five days a week, ensuring a high standard of workplace operations, employee engagement, and safety. We are looking for someone who can balance operational excellence with employee experience, who sees the big picture while mastering the details. In this role, you'll optimize office operations, drive smart space utilization, and manage vendor

KYC Representative Shenzhen, China About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. What's the job? Are you an energetic, motivated self-starter who can learn quickly in a fast-paced environment? Are you a passionate, committed professional with a keen sense of people, high intellectual curiosity, strong work ethic and accountability? Is this you? Key responsibilities: - Verify customer documents during onboarding for authenticity and compliance. - Be the POC for business escalations, provide insights/progress updates on the cases and resolve the case in a fast and accurate manner. - Identify potential issues/opportunities from the daily work and escalate to manager for further follow-up. - Assist and engage in additional projects/tasks assigned. - Oversee SLAs to ensure alignment with team and business goals. - Maintain strict adherence to both local and global KYC standards and procedures We're looking for: - Strong customer-centric mindset - Good oral and written communication in both Mandarin and English - Quick learner with strong adaptability - Effective communicators

FP&A China Director Shanghai, China About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. FP&A China Director Role summary - The Director, Financial Planning and Analysis (FP&A) will serve as a key member of the global FP&A team, leading a small team (1 member in Hong Kong) and playing a key role in influencing the strategic direction of the business through a combination of insightful analysis and business partnering. Location: Shanghai, China On-site Full-time What you'll do - Be the FP&A Business Partner to the China business - Partner closely with key stakeholders across the China business, such as sales leaders and other key functional leaders - Provide financial modeling, analysis, pricing, ROI and decision support on business initiatives - Develop and manage long-range strategic planning models - Analyze and identify macro trends and drivers of the business - Provide value-added insights and recommendations to senior management to manage their business better - Support the development of executive, Board of Directors and

Human Resources- Program Manager Gurugram, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role Summary: The Total Rewards Program Manager leads global Total Rewards programs spanning compensation, benefits, mobility, and M&A integration. This role manages complex TR initiatives, drives global cycles and governance, delivers analytical insights, and shapes scalable TR frameworks. The Program Manager partners closely with senior leaders and cross-functional teams across regions and operates with a high degree of autonomy, accuracy, and judgment. What You'll Do: Global Program & Project Management: - Manage global TR programs, including compensation cycles, governance updates, pay frameworks, and wellbeing initiatives. - Build scalable TR processes, tools, playbooks, and documentation to support global consistency. Compensation: - Manage global benchmarking cycles, survey submissions, job matching oversight, and analysis. - Lead updates to global salary ranges, pay structures, and global compensation frameworks in partnership with TR leadership. - Deliver compensation modeling, insights, and recommendations for global roles. Global Benefits & Wellbeing: - Contribute to evaluation,

Quality of Service Specialist Manila, Philippines About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Manila | On-site| Full-Time What you'll do - Evaluate Customer Care representatives' ticket handling through systematic review of customer interactions, communication quality, accuracy of information provided, and adherence to internal processes and service standards - Identify trends, patterns, and recurring issues in customer service delivery through detailed audit analysis - Provide constructive, actionable feedback to Customer Care representatives and their managers based on audit findings - Maintain audit documentation and contribute to the development and refinement of QA criteria, scorecards, and methodologies Who you are - Organized and methodic - Great communicator and collaborator - Comfortable providing constructive feedback to others - Analytical thinker - Show ownership - Thrive in an independent set up - Proficiency in MS Office For this role you will also need: - Solid experience in Customer Support or customer facing operations - Excellent English (spoken and written) - Strong time management skills

Customer Care Associate (Japanese Speaking) Seoul, South Korea About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. What you'll be spending your time on: - Customer Inquiry Management: responding and resolving customer inquiries, requests, and concerns via phone, email, and chat in a timely and courteous manner - Customer Satisfaction: ensuring exceptional support for our customers from start to finish providing relevant information - Team Collaboration: work closely with other departments to ensure seamless customer support and issue resolution. - Documentation: record and maintain detailed records of customer interactions, inquiries, and resolutions in our CRM system. - Product Knowledge: maintain a thorough understanding of our products and services to provide accurate and relevant information to customers - Feedback Collection: gather customer feedback and insights to help improve our products, services, and overall customer experience For this role you are also: - Customer centric with problem solving mindset - Self-motivated to reach resolution, proactive and willing to take ownership - Great at communication

Principal Engineer Gurugram, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role Summary We're looking for a Principal Architect who is a tech enthusiast with a drive for excellence and an out-of-the-box mindset to satisfy business needs in a complex payments environment. You will be a key technical leader in our Cloud Modernization initiative while also accelerating how we use AI to improve engineering velocity, reliability, and customer outcomes by enabling safe, governed adoption of GenAI, building agentic systems, and embedding AI-assisted capabilities into our platforms and workflows. What You'll Do · You will introduce AI-enabled capabilities to solve engineering and business problems by identifying high-value use cases, enabling AI adoption and AI-led development practices across teams, and delivering measurable outcomes. · You will build and ship agentic systems that can plan, execute, and collaborate with humans safely with robust controls, and help build core AI capabilities to scale adoption. Who You Are · You also have a strong point

Mass Service Team Leader Shenzhen, China About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. What's the job? This role is responsible for managing a team of mass service specialists to provide best-in-class service to our top/VIP customers. Our top/VIP customers have different profiles and needs, demand high-standard service to resolve their issues across the whole customer journey from onboarding to payment withdrawal. This role is to ensure the team can consistently deliver such services to customers, meet all related KPIs and establish a strong connection with the customer and the sales team. Key responsibilities: - Manage China client mass service delivery team day to day operations and quality - Manage resources planning and participate in recruitment process - Drive operational excellence by leading and carrying initiatives to meet and exceed KPI targets - Maintain close and strong partnership with sales team to ensure a smooth engagement with customers - Lead and deal with all people issues, manage the overall talent development

Commission Operation Manager Bangalore, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role Overview - We are seeking a highly organized and execution-driven Commission Operations Manager to support the operational backbone of our global commission processes. - This role will be responsible for managing commission cycle operations, data workflows, process coordination, and supporting ongoing improvements to our commission infrastructure across Power BI and Office Suite and Salesforce. - The ideal candidate combines strong attention to detail, operational discipline, basic systems understanding, and structured execution to ensure our commission processes run smoothly, accurately, and on time across ~350 employees globally. Key Responsibilities - Commission Cycle Operations - Support the end-to-end quarterly commission cycle (data preparation, validation, calculations, and final outputs). - Execute commission calculations based on predefined logic and guidelines. - Track and manage all required inputs from regional managers and stakeholders. - Ensure timely completion of all steps within the commission cycle (approx. 20-day process). - Maintain structured documentation of

Customer Growth Manager Bangalore, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role Summary We are looking for a strategic and data-driven professional to lead global programs focused on customer retention, revenue growth, and volume expansion . This role sits at the intersection of business strategy, analytics, and commercial execution , translating business drivers into scalable initiatives that improve key metrics across regions. As the Active Customer Growth Program Manager , you'll collaborate extensively with the regional commercial team, Product Marketing, Lifecycle Marketing, Product teams and analytics teams to deliver a 360° approach to customer engagement, ensuring that our strategies address the full customer journey and meet the unique needs of high-value customers in a scalable way. This role involves leveraging insights, analyzing trends, and managing cross-functional projects to enhance customer growth and retention. Some travel may be required. Ideal Candidate The ideal candidate is comfortable in a fast-paced, multi-tasking environment with strong problem-solving abilities. You should have solid business

Chief of Staff, GTM China Shanghai, China About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Chief of Staff, GTM China Role summary - The Chief of Staff, China GTM serves as a strategic partner to the SVP, China GTM, driving alignment, execution, and operational excellence across the organization. The role leads key leadership rhythms, prepares high‑impact executive materials, and integrates cross‑functional workstreams to ensure seamless collaboration. It plays a critical part in strategic planning, business reviews, and priority initiatives, acting as the central connector among senior leaders, global partners, and stakeholders. This is a high‑visibility position ideal for candidates who thrive in fast‑paced, complex environments and excel at structured thinking, communication, and project leadership Location: Shanghai, China On-site Full-time What you'll do - Plan, facilitate, and prepare materials for internal and external meetings and communications for SVP, China GTM & General Manager, Greater China - including periodic business reviews, and communications - Run China GTM leadership meetings-including weekly, town halls, AMAs,

Senior Product Designer Gurugram, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. About the role: We are seeking a visionary Senior Product Designer to join our global design team. This role will design end-to-end experiences within our payment products ecosystem, ensuring they are intuitive, innovative, delightful, and aligned with our customers' needs. What you'll be spending your time on: - Lead the design of complex financial technology products, ensuring they are user-friendly, effective, and align ed with business goals. - Collaborate with cross-functional teams, including product management, engineering, business, and marketing, to create holistic design solutions. - Lead all design related activities for a specific domain (Design sprints, workshops, brainstorming sessions, presentations, etc.) - Conduct user research and usability studies to understand customer needs, pain points, and behaviors. - Translate research findings into design decisions, creating wireframes, prototypes, and high-fidelity designs. - Champion a user-centered design approach, advocating for the end-user in all design discussions. - Work closely with the

Data Analyst Lead, RevOps Bangalore, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. About the Role We are looking for a Lead - Data, RevOps to drive data-backed decision-making across our GTM and Revenue Operations teams. This role sits at the intersection of data and business and requires someone who comes with a builder mindset to any problem statement thrown at them and scales, maintains and improves these new and existing systems You will work closely with the growth team leadership and cross-functional teams to ensure that data is insightful, accurate, accessible, and actionable . Roles & Responsibilities - Own and manage business-critical data across Revenue, Operations, and GTM functions - Design and build dashboards and reports using BI tools (e.g., Power BI) to enable real-time visibility into key metrics - Analyze business performance across pipeline, revenue, and operational metrics to generate actionable insights - Partner with cross-functional teams (Sales, Marketing, Customer Success, Finance) to support data-driven decision making -

Senior Backend Engineer Gurugram, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Location: Gurugram - India Full-time What You'll Be Spending Your Time On: - Take a leadership role in achieving team goals, contributing to the overall design, architecture, development, quality, and production deployment of the team's systems - Design and implement robust, scalable, and maintainable backend solutions for complex scenarios, ensuring high-quality results that may be consumed by other teams. - Collaborate effectively within your team and with cross-functional partners, such as Product, Design/UX, DevOps, and other R&D teams, representing your team as needed. - Maintain and improve the team's engineering practices, suggesting and implementing technology, patterns, or process enhancements. - Proactively identify areas of improvement in team systems, processes, and scalability. - Lead by example in code quality, contributing significantly to code reviews and acting as a focal point for engineering excellence questions. - Help monitor production systems, investigate potential issues, and lead efforts to resolve critical production

KYC Representative (INDIA) Bangalore, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role summary - We're seeking a detail-oriented KYC Representative with 2-3 years of experience in Know Your Customer (KYC) or client due diligence. The ideal candidate will be responsible for conducting end-to-end KYC reviews, verifying client information, and ensuring compliance with regulatory and internal AML standards. Experience working across multiple regions or regulatory licenses is a strong advantage. Location: Bangalore, India, On-site, Full-time As a KYC Rep, you will be responsible for reviewing customer information and documentation, conducting KYC checks, and ensuring compliance with regulatory standards. The role involves analyzing client data, identifying potential risks, and supporting ongoing due diligence processes. You'll collaborate with internal teams to enhance efficiency, maintain a customer-focused approach, and contribute to continuous process improvement. Key Responsibilities: - Review applicant information and documents, utilizing a mix of internal and external regulatory and policies and tools/vendors. - Approve, decline, or request additional information/documents from applicants

R&D Team Lead (Fullstack) Gurugram, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role summary We are looking for a Frontend Engineering Manager to lead our Frontend Platform and Micro-Frontend architecture. This role owns frontend engineering outcomes end-to-end from platform strategy and architecture to delivery excellence, quality, and developer productivity. You will manage and grow high-performing frontend teams, define platform standards, and partner closely with Product, Design, and Backend leaders to build scalable, high-quality user experiences. Key Responsibilities Leadership & People Management - Lead, mentor, and grow a team of frontend engineers - Set clear technical and delivery expectations, provide regular feedback, and support career growth - Build a strong engineering culture around ownership, quality, and continuous improvement Frontend Platform Ownership - Own the frontend platform vision and roadmap , focusing on scalability, performance, and developer experience - Define and evolve shared frontend foundations: design systems, component libraries, tooling, and CI/CD pipelines - Drive standardization while enabling team autonomy Micro-Frontend

Team Lead R&D Gurugram, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. We're looking for a Seasoned Engineering Leader/ Engineering Manager to lead and build higher-performing teams with a drive for excellence and an out-of-the-box mindset to satisfy business needs in a complex payment solution environment. Responsibilities: - Collaborate closely with Product, Design/UX, DevOps, and other R& D teams. - Lead an autonomous team of software engineers who are working closely with product management to achieve business goals. - Put special focus on developing the team. - Provide technical authority to your team by demonstrating a hands-on leadership style. - Be responsible for the overall design, development, architecture, code quality, and production environment deployment of your team. Requirements: - 7 + years of experience as a software technocrat , using C#, Nodejs or any OOP Language, REST APIs, webhooks, and asynchronous communication with Queues/Streams (RabbitMQ and Kafka). - 2+ years of experience with observability systems (Dynatrace, Grafana, etc. ) -

Lifecycle Marketing Manager Buenos Aires, Argentina About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role Summary Location: Buenos Aires, Argentina Hybrid Full-time We're looking for a highly strategic and data-driven Lifecycle Marketing Manager to lead customer engagement, retention, and growth initiatives across the region. This role will be responsible for developing and optimizing lifecycle marketing strategies that drive customer engagement, product adoption, retention, and long-term revenue growth. The ideal candidate is a lifecycle marketing expert with a strong growth mindset, capable of combining strategic thinking with hands-on execution in a fast-paced, cross-functional environment. What you'll do: - Serve as the subject matter expert and primary contributor to lifecycle marketing strategy and tactics for the region - Act as a thought leader in identifying customer engagement opportunities and developing champion/challenger strategies to continuously optimize performance - Partner with Regional GTM, Marketing, and key stakeholders to localize and enhance existing customer journeys - Analyze critical customer touchpoints and maximize commercial opportunities through timely

Enterprise Client Success Manager Remote, Poland About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. We're looking for a motivated self-starter who can operate in a fast-paced environment to grow new and existing accounts. The ideal candidate is comfortable with technology products and services, possesses the ability to convey complex technical concepts to non-technical stakeholders, and has a proven track record of success managing executive and C-level relationships at large and dynamic corporations. This role will be based in our London office What you'll do: · Deliver on company's KPIs for managed accounts which include annual retention objectives and growth objectives · Develop and nurture relationships with key client stakeholders including C-Suite and senior management while understanding client's strategic initiatives and decision-making process. · Maintain and grow revenue through strategic business plan creation, consultative selling, and development of upsell and cross-sell opportunities · Negotiate contract extensions, pricing, and work collaboratively with internal stakeholders to execute on revenue goals and objectives · Interpret

Banking Network Specialist Guangzhou, China About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Banking Network Specialist Role summary Location: Guangzhou, China On-site Full-time What you'll do 1. Risk, Compliance & Regulatory Support - Support the handling of compliance cases and banking-network-related risk matters - Support material preparation and follow-up for regulatory inspections, audits, or compliance remediation - Help assess the impact of SAFE / PBOC requirements on channel operating rules, business processes, and transaction document standards 2. Network Rules & Configuration Management - Support the maintenance of business rules, routing logic, and configuration requirements across the payment network, ensuring they are clear, accurate, and traceable - Track changes in regulatory, partner bank, and PSP requirements, and assess their impact on existing network rules and configurations - Work with product and engineering teams to translate network requirements into system configurations or process changes 3. Transaction Performance Tracking & Issue Resolution - Track network and channel performance, including success rate, failure reasons, settlement

Director of Platform Engineering Gurugram, India About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. We're seeking a technology-driven and people-focused Platform Director to lead with innovation, adaptability, and a commitment to excellence in a dynamic, complex payment solutions environment. Responsibilities: - Build and lead new teams to develop a cutting-edge cross-border payment system, modernize infrastructure to support business growth, and deliver customer-focused solutions. - Be an integral part of the management team, influencing strategy and decision-making. - Mentor and grow managers, teams, and engineers while scaling the organization. - Foster an agile work environment and ensure adoption of agile methodologies. - Collaborate closely with Product, SRE, DevOps, Data, Operations, and other R& D teams to achieve business goals. - Design robust technical solutions, evaluate architectural options, and define technical direction and quality standards. - Promote a culture of innovation and personal development within the organization. - Take ownership of team growth, recruitment, and development processes. Requirements: - A collaborative team player

Senior Checkout Manager Shanghai, China About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Senior Checkout Manager Role summary Senior Checkout Manager is a senior individual contributor role focused on driving Checkout business growth, acting as a Checkout subject-matter expert, and serving as a key bridge between Sales, Product, Risk, and Operations. This role combines merchant-facing responsibilities, internal enablement, and strategic input into Checkout product evolution. Location: Shanghai, China On-site Full-time What you'll do - Own and drive Checkout growth KPIs across acquisition, conversion, and retention, with clear impact on GMV and revenue - Partner with Sales / CSM teams to accelerate high-potential Checkout opportunities and improve pipeline conversion efficiency - Support pricing discussions, deal structuring, and commercial strategy for strategic merchants - Identify growth opportunities across markets, payment methods, and merchant segments, and translate insights into actionable plans - Represent Checkout in key merchant meetings, workshops, and externally facing sessions, including presentations and demos - Gather structured merchant feedback and market

Customer Success Manager - SMB Shenzhen, China About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence. Customer Success Manager - SMB Role summary - This role focuses on managing SMB customer relationships, increasing product adoption, and identifying upsell and cross-sell opportunities. You will partner closely with clients to deliver tailored solutions and maximize long-term value, while contributing to revenue growth and market expansion. Location: Shenzhen/Guangzhou, China On-site Full-time What you'll do - Oversee and manage existing client relationships while proactively building long‑term partnerships. Through strong client engagement, identify business opportunities and collaboratively develop value propositions that drive retention, up‑selling, and cross‑selling. - Maintain a solid understanding of client profiles and business dynamics, stay responsive to changes in client needs, and effectively leverage internal and external resources to deliver tailored solutions that maximize long‑term client value. - Maintain and exceed revenue and upselling targets from our direct business. - Maintain accurate and up‑to‑date records of all customer activities within the CRM platform. -