Senior Site Reliability Engineer

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About this role

Senior Site Reliability Engineer Chennai, Tamil Nadu, India About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models - from subscriptions and usage-based pricing to AI-driven and outcome-based offerings - helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity We're hiring a Senior Site Reliability Engineer to lead reliability strategy and drive AI-powered automation at scale . This role involves owning complex systems, shaping architecture, and influencing cross-functional teams. You'll: - Define and evolve SLOs, SLIs, and resilience patterns - Build AI-driven automation for detection, remediation, and forecasting - Lead cloud infrastructure and Kubernetes platforms - Drive incident response and operational excellence - Mentor engineers and influence org-wide reliability practices About You - 8+ years of hands-on experience in Site Reliability Engineering, DevOps, or large-scale production operations. - Advanced expertise in AWS, including architecture design across services such as EC2, EKS, VPC, IAM, RDS, S3, and CloudWatch. - Deep experience with Infrastructure-as-Code using Terraform, including complex modules, state management, and governance. - Strong programming and automation skills using Python and Shell; experience building production-grade automation systems. - Expert-level Linux systems knowledge, including performance tuning, security hardening, and deep troubleshooting. - Proven experience operating distributed systems and data streaming platforms such

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