Ticket Office Agent
Wynn Resorts - Las Vegas, NV, United States
Posted Jun 10, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- Not verified
- 401(k) match
- Not verified
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Market context
- U.S. role benchmark (BLS OEWS)
- $57,704 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.9% - Slower
Matched to SOC 41-2031 - Sales aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Required From the posting source checked Jun 20, 2026
Company
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Ticket Office Agent Las Vegas, NV, United States Company Description: Job Description: Reporting to the Ticket Office Supervisor, the Ticket Office Cashier will be required to: Provide excellent customer service to each guest needing assistance with tickets to the different shows and events at the resort. Ensure a positive and professional guest experience. Provide excellent customer service to all internal and external partners. Process phone and in person ticket orders by utilizing a computerized ticketing system. Assist with night of show walk up sales and will call distribution. Print and distribute tickets to guests attending the various shows and events. Follow proper cash and credit card handling procedures with financial integrity including the reconciliation of individual cash drawer. Resolve customer concerns, requests and/or complaints in a timely, courteous and informed manner. Escalate conflicts to a supervisor as needed. Maintain knowledge of various shows and events available to our guests. Assist with incoming and outgoing customer calls. Maintain a positive attitude and a genuine interest in helping others. Perform all other duties as assigned. Qualifications: Job Experience / Education: Must have a high school diploma or equivalent. Must have a minimum of two (2) years' prior experience as a Ticket Office Cashier, preferably with Las Vegas experience. Knowledge, Skills and Abilities: Must have experience with ticketing systems and point of sale systems. Must have knowledge of basic cash handling procedures, and fiscal responsibility including an understanding of PCI Compliance. Prior knowledge of Archtics, Ticketmaster Host, and TM1 a plus. Must have
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