Operations Supervisor - Wynn Nightlife

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source

Seniority

Senior From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Operations Supervisor - Wynn Nightlife Las Vegas, NV, United States Company Description: Job Description: The Operations Supervisor is responsible for managing the daily operations of the Wynn Nightlife experience. Operate the outlet efficiently within pre-established cost controls, managing, scheduling and training staff, monitoring staff performance, maintaining the department in accordance with Health Department standards, and ensuring customer satisfaction through application of the outlet and Wynn Las Vegas service standards. All duties and assignments are to be performed according to departmental and Wynn company policy and procedure. Service should be consistent with Forbes 5 Star Standard rating. Job Specific Duties & Expectations: Ensure the venue runs according to established operating policies and procedures Conduct pre-shifts, communicate operational details, and handle VIP services daily Manage administrational duties Create a work environment that promotes teamwork, mutual respect, and employee satisfaction. Manage the research, development, and implementation of new ideas (products, service techniques, environmental additions) to ensure the venue remains competitive and relevant Correct any deviations from service procedures swiftly through on the job training, one on one's, and testing. Establish and maintain positive relationships/rapport with all (internal/external) guests, focusing efforts to exceed guest expectations at every opportunity Identify and anticipate customers' needs and expectations, while fulfilling Wynn's Brand Values Accommodate all special guest engagements or celebrations, extending offers to amplify the experience. Request feedback and gather specific information (cleanliness, food/beverage quality, service) concerning the experience. Be knowledgeable in all facets of the work environment (hotel, other departments, etc.) to ensure all guest inquiries

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