Chief Concierge

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$74K-$80K From the posting source checked Jun 20, 2026

401(k) match

Not verified

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Role

Role function

Security From the posting source checked Jun 20, 2026

Seniority

Director Plus From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Chief Concierge Everett, MA, United States Company Description: Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Job Description: Salary Rate: $74,000.00 - $80,000.00 The Encore Boston Harbor Chef Concierge is responsible for the daily operations of Concierge Services which includes but is not limited to: Concierge Desk Operations, Concierge Call Center, Encore Experience Sales/Service, Box Office Sales/Support, Restaurant Reservations Overflow, Spa & Salon Reservations Overflow, and Property Ambassadors. The Chef Concierge will oversee the development and maintaining of key vendor and local partner relationships. Responsibilities include, but are not limited to: setting the concierge strategy and ensuring alignment with overall Encore Boston Harbor strategy; identifying and maximizing opportunities for departmental and company success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. This position will be fully accountable for the financial performance, daily operation, guest satisfaction, and team member satisfaction for the concierge department. JOB RESPONSIBILITIES: Ensures all Encore

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