Call Center Agent

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

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Salary

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401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Call Center Agent Las Vegas, NV, United States Company Description: Job Description: The Reservations Sales & Marketing Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner. Answering and efficiently handling or Directing incoming calls Maximizing opportunities to confirm room, dinner and show reservations sales Inputting room, restaurant and show reservations in the appropriate computer systems Providing callers with necessary confirmation Expressing the luxury standards associated with the Wynn/Encore brand to callers, sharing information about the property and its amenities Listening and documenting information accurately while on calls Handling reservations for amenities such as golf, spa and salon, or nightlife at Wynn Las Vegas and Encore as needed Qualifications: Must be at least 21 years of age or older Adherence to all standards, policies and procedures specified for Wynn Las Vegas and the department Willingness to work a flexible schedule that varies according to business needs Reading and communicating (writing and speaking) fluently and professionally in English Knowledge of languages additional to English is preferred Minimum of one year work experience in a high-volume call center Proficient in MS Office & able to type at least 30 WPM Requires the ability to work efficiently and within a team environment Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times Additional Information: Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn

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