Site Reliability Operations (SRO) Engineer III

Benefits

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About this role

Site Reliability Operations (SRO) Engineer III Carrollton, Texas PENNYMAC Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day As a member of the Site Reliability Operations (SRO) team, you will help provide 24/7 monitoring and support of the company's IT Infrastructure. Ideal candidates should have experience in Windows and Linux administration, in addition to experience working in AWS, as Pennymac is now almost completely migrated into the AWS cloud. Individuals in this role should be comfortable working in a fast-paced environment. Multitasking, in addition to communicating quickly and accurately, is critical to the success of anyone in this role. The Site Reliability Engineer - Observability Operations will: Monitoring - Oversee 24/7 health monitoring of the company's IT Infrastructure using tools such as AWS CloudWatch and New Relic. Drive observability maturity across the organization by identifying coverage gaps and implementing targeted improvements. Alert Management - Own the ongoing refinement of operational alerts. Implement advanced alerting rules and thresholds to proactively identify issues, reduce noise, and ensure every alert drives action. Observability Gap Analysis - Partner with Incident Management

Read the full description at careers-pennymac.icims.com. FewerJobs shows a source-linked preview and links to the original posting.