Head of Business Operations - North America

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Head of Business Operations - North America Austin, , United States Company Description: Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description: Your Mission As the Head of Business Operations , your mission is to enhance and scale our servicing and operations for our platform partners. You will lead the regional operational strategy, ensuring our servicing model meets the expectations of our partners and scales in line with our growth. What you will do: In this senior leadership role, you will balance high-level strategy with hands-on execution across multiple functional domains. Your focus will be there-fold: Own Servicing and Operational KPIs : You own servicing and operational success in the region, working with cross-functional teams to fix structural problems when needed or incubate operations from scratch for new partnership types or products Lead Partner Success: You own our partners' operational success, ensuring that their KPIs and SLAs are stable and always green Influence Without Authority: You influence and indirectly lead the operational teams in the region, ensuring that they are set

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