Implementation Specialist, Upsells AI Receptionist
Weave Communications Inc - Weave - Headquarters (Lehi, UT), Lehi, Utah, United States
Posted Jun 9, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified checked Jun 13, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $116,543 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +9.8% - Much faster than average
Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Implementation Specialist, Upsells AI Receptionist Weave - Headquarters (Lehi, UT), Lehi, Utah, United States The Implementation Specialist, Upsells AI Receptionist (AIR) is responsible for guiding existing Weave customers through the implementation, training, and activation of TrueLark, Weave's AI-powered receptionist platform. This role serves as the primary point of contact throughout onboarding, ensuring customers are properly configured, trained, and prepared to successfully adopt AI-driven scheduling, texting, and communication workflows. You will manage a portfolio of customers at various stages of implementation, balancing project management, customer education, technical troubleshooting, and go-live execution. Success in this role is measured by customer adoption, implementation quality, customer satisfaction, and long-term retention. - Hybrid Position: Monday-Wednesday in office, Thursday-Friday remote Schedule: 7:00 AM-4:00 PM or 8:00 AM-5:00 PM Reports To: Manager of Onboarding What You Will Own - Serve as the primary implementation specialist and trusted advisor from kickoff through go-live. - Manage a portfolio of customers in various stages of onboarding. - Lead customer training and activation calls for AI Receptionist and TrueLark products. - Review and validate customer AI setup preferences, scheduling configurations, business information, insurance settings, and workflow requirements. - Train customers on AI Receptionist features including: - AI Voice - AI Texting - Online Booking - Missed Call Text - Unified Inbox - Call Intelligence - Needs Attention workflows - Configure and activate TrueLark within Weave systems. - Conduct test calls and validate customer workflows before go-live. - Troubleshoot implementation issues and partner with Product, Support, Operations, and Engineering teams when necessary.
Read the full description at jobs.ashbyhq.com. FewerJobs shows a preview and links to the original posting.
Apply link not verified; last-live date unavailable.
What verified means
Verified means a displayed claim has field-level provenance to a source FewerJobs pulled: a government or employer source, or the original job posting. Posting-sourced facts are employer-stated and are labeled separately from government records.
Related jobs
-
Mechanical Engineering Manager 2 - 16282
Northrop Grumman - United States-Utah-Roy
-
Systems Engineer - (Execution) - Level 3/4
Northrop Grumman - United States-Alabama-Huntsville
-
Engineering Project Specialist II (Full Time) - United State
Cisco - San Jose, California, US
-
Electrical Engineer 2
Northrop Grumman - United States-Alabama-Marshall Space Flight Center