Customer Implementation Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified last checked Jun 13, 2026

Salary

Not verified

401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Implementation Specialist Weave - Headquarters (Lehi, UT), Lehi, Utah, United States The role of a Customer Implementation Specialist is to help each customer successfully implement the Weave platform during the onboarding process. Implementation Specialists are responsible for managing the relationship with each customer while ensuring a high quality experience and timely implementation. Each Implementation Specialist has a portfolio of customers in various stages of the implementation process and is required to prioritize, balance and manage both planned and unplanned work. A positive experience during the implementation process is critical to a customer's long-term success and Weave is committed to finding the right people to make that happen. - This position will be hybrid: M/T/W in office and Th/F are WFH - Reports to: Onboarding Manager What You Will Own - Develop and manage relationships with customers throughout the implementation process. - Manage a portfolio of customers in various stages of implementation. - Act as the project manager/point contact for each customer. - Keep the customer informed throughout the process and set clear expectations. - Teach and train customers how to maximize the value of the Weave platform. - Provide a five-star customer experience with each customer. - Triage, troubleshoot and prioritize issues as they arise during implementation. - Coordinate with adjacent teams on all tasks related to onboarding. - Utilize reports and data from various systems to help guide decision-making and manage your portfolio of customers. - Aid offices with installing their Weave software and hardware. - Handle escalations

Read the full description at jobs.ashbyhq.com. FewerJobs shows a source-linked preview and links to the original posting.