Account Manager, SMB

Benefits

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401(k) match

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Weekend work

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About this role

Account Manager, SMB New York, New York, United States VTS is the category leader in commercial real estate technology with more than 13 billion square feet managed on our platform globally. Every account in your book represents an opportunity to expand how some of the largest owners and operators in the industry leverage technology to modernize their portfolios. As an Account Manager, you will work directly with leadership while helping drive the next phase of growth at VTS. You will own expansion revenue across a portfolio of 60 to 80 SMB and lower mid market commercial real estate accounts. Your job is simple: generate and close net new revenue within your book. That means identifying whitespace, creating urgency, and running multiple deal cycles simultaneously, not waiting for opportunities to come to you. This is not a support role. Renewals and adoption are handled separately. You own the commercial motion including upsells, cross sells, and new product expansion, with a direct quota and meaningful upside for top performers. Here's what you can expect as an Account Manager: - Proactively identify expansion opportunities across your book using product usage data, account signals, and direct customer conversations. - Run 30 to 60 day deal cycles across multiple accounts simultaneously. - Build relationships with decision makers and navigate 1 to 3 stakeholder buying groups to close opportunities. - Maintain a disciplined pipeline with accurate forecasting and clear next steps on every active deal. - Partner closely with Customer Success and Sales while maintaining ownership

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