Sr. Technical Platform Operations Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$116,543 national median

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

36% below the BLS national median for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Sr. Technical Platform Operations Specialist Irvine, California, United States WHAT YOU'LL DO As a Sr. Technical Platform Operations Specialist, you will serve as a key operational liaison, ensuring the seamless performance of Viant's products, including our Demand Side Platform (DSP). You will play a pivotal role in bridging cross-functional internal teams-such as Operations, Product, and Engineering-with external stakeholders and third-party partners. Your core responsibility is to maintain operational continuity through clear communication, technical insight, and a strong sense of urgency when addressing problems, challenges, and opportunities. This role requires a proactive approach to identifying root causes, facilitating resolutions, and driving alignment across multiple teams. You will own day-to-day technical operations, lead troubleshooting efforts, and support campaign and platform stability. The ideal candidate thrives in fast-paced environments, is a clear communicator, and demonstrates task leadership by translating customer and business needs into actionable solutions. THE DAY-TO-DAY - Serve as the connective point between internal teams (e.g., Ad Operations, Product, Engineering) and external partners, driving the resolution of technical issues and ensuring the reliability of the DSP platform - Execute and manage publisher integrations and 3rd-party partner certifications to ensure compliance and system compatibility - Provide second-level QA and platform support, ensuring escalated issues are thoroughly documented and addressed with urgency - Drive cross-functional projects that enhance platform stability, operational workflows, and campaign execution quality - Translate technical findings into clear, actionable feedback for both technical and non-technical stakeholders GREAT TO HAVE - 3+ years of experience in ad operations, technical account

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