Account Director, Central US (Remote)

Benefits

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About this role

Account Director, Central US (Remote) Central US Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As Director of Partner Success , you'll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you'll build genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners' trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner's service size and scope. This is a quota carrying role. This is a remote-first role based in the US Central region. We're ideally looking for candidates in Chicago or the broader Midwest, but are open to other locations including Texas. What You'll Do: - Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals - Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation - Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services' quality, efficiency, and growth - Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership

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