Community Lead

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Seed From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Community Lead New York City | OnSite OPPORTUNITY In 2025, tools like Cursor, Devin, and Claude gave engineers superpowers, allowing them to ship faster than ever before. But for the rest of the world - Sales, Ops, Marketing, and Finance - work largely hasn't changed. They're still drowning in Slack threads, manual data entry, and "good enough" ChatGPT responses. We're here to fix that. Vellum is building the platform where anyone can describe a goal in plain language and generate reliable, working agents in seconds (think "Lovable for agents" and "Devin for everyone else"). OUR VALUES We're a high-performance team in one of the most competitive software markets of all time, so we're looking for S-tier builders who align with our core values: LEAN INTO THE FUTURE We don't just build AI tools; we live in the future. - We use AI tools (Cursor, Claude, etc.) extensively in our daily workflows. - We skate to where the puck is going. You should be excited to build what customers need before they even ask for it. - We cut the right corners to go fast, but we build our products and processes for the long run. SAY WHAT YOU MEAN; MEAN WHAT YOU SAY We operate in an extremely high-trust environment. - We speak openly and honestly, even when it's hard. - We receive feedback without getting defensive. - If we say we're going to do something, we do it. If we can't keep a commitment, we communicate it immediately. PLAY

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