Customer Success AI Optimization Intern

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 13, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Customer Success AI Optimization Intern Cambridge, MA Cambridge Mobile Telematics (CMT) is the world's largest telematics service provider. Its mission is to make the world's roads and drivers safer. The company's AI-driven platform, DriveWell® Fusion, gathers sensor data from millions of IoT devices - including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices - and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT's platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day. CMT is looking for a collaborative, curious, and driven Customer Success Intern who wants to make a real impact by helping our team work smarter - using AI and automation to improve how we serve customers and operate as a team! CMT is looking for a collaborative, customer-committed, and creative Customer Success Intern who wants to join us in making roads safer by making drivers better! Responsibilities: Audit current tool usage and subscription levels across the Customer Success tech stack Identify gaps in AI adoption and automation opportunities (e.g., automated note capture, summarization, workflow automation, account insights) Conduct interviews with CSMs and cross-functional teams (Sales, Product, Operations) Quantify time-saving and workflow optimization opportunities Develop a structured AI Enablement Guide tailored to Customer Success Deliver live training sessions

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