Principal Solution Lead -ServiceNow(Pre Sales)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Weekend work

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Application

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About this role

Principal Solution Lead -ServiceNow(Pre Sales) 4 Locations What success looks like in this role: What success looks like in this role: This role is responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation, and proactive sales activities across the ServiceNow and Freshworks platforms. Key Responsibilities: Collaborate closely with SE, CE, CDE & CTO organizations to develop and execute account strategies. Identify, qualify, and nurture new business opportunities within existing and prospective clients. Create pursuit kits to support sales engagements and drive pipeline growth. Develop and deliver repeatable Proof of Value (PoV) engagements and compelling product demonstrations tailored to client needs. Design and implement accelerators to demonstrate value and innovation across the ServiceNow , Freshworks and EasyVista platforms. Create migration playbooks, focusing on transitions from platforms such as ServiceNow, BMC Helix, and Cherwell. Own and complete RFP responses, ensuring alignment with client requirements and sales objectives. Draft Statements of Work (SOWs) for client projects. Lead client-facing elements of projects, including technical workshops, solution shaping, and pricing. Actively participate in marketing events, webinars, and industry forums to promote Unisys ESM solutions and generate leads. Build and maintain strong client relationships at multiple organizational levels, acting as a trusted advisor. Provide feedback to product and marketing teams based on client and market insights. Oversee project execution by the ESS delivery organization. You will be successful in this role if you have: Strong technical understanding of the ServiceNow platform . Proven track record in pre-sales, solution architecture,

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