Field Services Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Field Services Manager Brisbane, QLD, Australia Brisbane, QLD, Australia What success looks like in this role: The Field Services Manager is responsible for overseeing field support teams within the assigned region, ensuring the delivery of high-quality technical support and services to government clients. What success looks like in this role: Provides day-to-day, frontline supervision of Field Engineers across an assigned territory and within specified client locations. Ensures team provides timely and effective client / end-user support. Resolves associate inquiries and complex client issues. Maintains quality standards for Field Engineering operations. Drives improvements to installation, maintenance and updates of client equipment and services. Identifies opportunities for department-wide improvement and communicates with management to propose changes as appropriate. Communicates, implements and supports process change initiatives as directed by management. Manages team projects as assigned. Provides administrative support as required. Acts as key escalation point for team technical and process issues and oversees ongoing problem resolution. Allocates assignments, establishes work priorities and monitors performance. Ensures compliance with company policies, contracted client agreements and established service level agreements (SLAs). You will be successful in this role if you have: You will be successful in this role if you have: NV1 Security clearance is must for this role, NV2 preferred. Prior management experience not required but may have informally led teams Minimum 4-5 years of field service or technical support experience Experience with government IT systems and related technical requirements Unisys is proud to be an equal opportunity employer that considers all qualified applicants without

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