Customer Success Associate (CSA), Provider

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Entry From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success Associate (CSA), Provider Remote The Role This is a fully remote role within the United States. The Customer Success Associate (CSA) role is a critical position within the Turquoise Health Customer Success team, designed as a launchpad for advancement to the Customer Success Manager (CSM) role. CSAs play an integral part in ensuring customers receive measurable value from the Turquoise Health platform and product suite. This role serves as the foundation for developing the competencies required for success in the CSM role at Turquoise Health, including strategic account management, revenue forecasting, customer engagement, effective communication, and retention strategy. You'll support and eventually lead key customer relationships, bridging tactical support with strategic account management, renewal preparation, and insights delivery. Success in this role means you're trusted as a thought partner by both customers and internal teams, and are visibly on the path to CSM. This position is ideal for a customer success professional who already operates with a strategic mindset, possesses healthcare fluency, and is eager to grow into full account ownership at Turquoise Health while executing at a high level today. It is required that you have prior customer success, account management, or consulting experience with customers in healthcare, revenue cycle, hospital billing/coding, managed care, or payer contracting, as well as exposure supporting customers in the SaaS space. We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly diverse team is a challenge that we do not

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