Senior Application Support Engineer

Benefits

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Application

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About this role

Senior Application Support Engineer Krakow About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world's most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. About the Role Are you ready to lead the evolution of application support in a dynamic travel technology company? The Tripadvisor Experiences business is seeking an experienced Senior Application Support Engineer to set technical direction, champion operational excellence, and drive systemic solutions for our most complex customer-facing systems. This role is open to candidates based within a commutable distance (generally within 1.5 hours) of our office hub in Kraków. We embrace flexibility in where and how work gets done and also value meaningful in-person moments to connect and collaborate. You can expect a remote-first working model with periodic in-person gatherings at your closest office for team connection, planning, or other key moments. Key Responsibilities - Troubleshoot and resolve high-impact, complex application issues, serving as a technical contact for external partners and owning solutions end-to-end. - Participate in incident response for critical system problems and propose improvements to prevent recurrence. - Contribute towards the team's adoption and optimization of AI-driven diagnostics, trend analysis, and support process automation. - Mentoring junior support engineers,

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