IT Supports Engineer

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

IT Supports Engineer Paris, FR As a key member of the Technical Services function, you will play an important role in advancing Navan's operational capabilities by delivering outstanding IT support across our Paris site and global teams. You will be the "boots on the ground" ensuring our local team remains productive while also contributing to our global support mission. You will help uphold Navan's high service standards while contributing to the reliable, secure, and scalable technology foundation that enables the business to grow. Our Paris office is a key hub for our growth, currently housing 80 employees with plans to expand to 120+ by the end of the year. What You'll Do On-Site Presence: Provide dedicated, on-site support at our Paris office Monday - Friday, 8:00 AM - 6:00 PM CET . Global Support: Monitor and resolve tickets via Slack and our global ticketing queue, supporting Navan employees across various time zones. Meeting Excellence: Take full ownership of Zoom Room functionality; manage technical setup and presentation support for "All Hands" meetings and stakeholder events. Lifecycle Management: Lead the local onboarding and off boarding logistics, including device preparation, account provisioning, and IT inductions. Infrastructure & Assets: Maintain local workstation setups, printer fleets, and conference room technology while managing local hardware inventory and repairs. Technical Administration: Administer and troubleshoot our core stack, including Okta, Google Workspace, Zoom, Slack, and Gem. On-Call Rotation: Participate in a team on-call rotation (typically 1 week per month). What We're Looking For Language: Fluency in both French

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