Renewals Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Renewals Specialist Boston, Massachusetts, United States Job Title: Renewals Specialist About the Role: We are seeking a highly motivated, commercially sharp Renewals Specialist to partner directly with our Sales and Customer Experience teams to drive timely, efficient, and profitable renewals across our customer base. This pivotal role acts as a primary commercial advisor guiding the construction of optimal renewal order forms and commercial terms that align with customer needs and company objectives. The ideal candidate brings a procurement background from large enterprise environments and understands how sophisticated buyers think - using that insight to negotiate assertively, protect margin, and drive favorable outcomes for Transmit Security. This role requires direct engagement with customers to clarify and negotiate commercial terms, including the confidence to hold firm on terms and push back when needed. In this role, you will work hand-in-hand with AEs on renewal construction, review terms and margins, and serve as the central coordinator across Finance, Legal, and Operations to manage the end-to-end contracting process. Your strategic thinking, negotiation instincts, and deep understanding of the customer lifecycle will be essential for balancing renewal velocity with successful, compliant, and commercially sound outcomes. Key Responsibilities: - Partner with Sales and Customer Experience leadership to drive operational rigor across the renewal pipeline - inspecting renewal activity, identifying execution gaps, and escalating blockers to keep opportunities moving forward. - Develop and maintain customer-facing content that enables champions to justify continued and expanded investment in Transmit Security internally - including business cases, value summaries, and ROI

Read the full description at www.transmitsecurity.com. FewerJobs shows a preview and links to the original posting.