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Field Implementation Technician - Melbourne

Toast, Inc. - Melbourne, Australia

Posted Nov 18, 2025

Benefits

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Weekend work
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About this role

Field Implementation Technician - Melbourne Melbourne, Australia Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. We are seeking candidates local to Melbourne who can travel to local restaurants for POS implementations. Toast is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate. You will be involved in working with Toast's restaurant customers to set up the Toast system, train restaurant staff, build a relationship with our customers, and ensure they are successful. We are looking for candidates that like mobile technology, have experience in the restaurant industry, can communicate effectively, and are creative problem solvers. At Toast, we move fast and have a lot of opportunities for career growth, so if you're passionate about your work and want to be in a fun and growing industry, join us! You will be helping Toast to grow our business internationally. About this roll * (Responsibilities) - Learn the Toast POS system and become a product expert. - Install & configure Toast hardware and networking devices including POS terminals, handhelds, printers, and other peripherals. - Collaborate with internal Toast teams to find diverse business solutions that will make a restaurant THRIVE. - Conduct restaurant operation consultation and training sessions with all restaurant stakeholders to optimise Toast POS for their positions and operations. - Maintain and document implementation plans and network diagrams. - Test / troubleshoot unknown networking problems.

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