Junior Early lifecycle Specialist - French

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Entry From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Junior Early lifecycle Specialist - French Barcelona, Barcelona, Spain Junior Early LifeCycle Specialist - French At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In this role, you will be responsible for building and maintaining successful client relationships. What you'll do - Support new merchants during onboarding, guiding them through setup and activation of SumUp products (Card Readers, POS Lite/Plus/Pro, Kiosk) - Drive early product adoption by assisting with key activation steps, training sessions, and first transaction goals - Monitor merchant activity, proactively reaching out to inactive users to offer support and boost engagement - Collaborate with sales teams to ensure seamless handovers and continuity of onboarding experience - Respond to inquiries and troubleshoot onboarding issues, escalating complex cases and covering the inbound support line as needed What we're looking for - Fluent in French and English (C1 or C2) - A natural problem-solver with a proactive mindset - An outstanding communicator who genuinely enjoys helping customers - Comfortable in a fast-paced, start-up environment -

Read the full description at sumup.com. FewerJobs shows a preview and links to the original posting.