Stelo Support Engineer

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About this role

Stelo Support Engineer Remote About Stelo For over 30 years Stelo's products have freed organizations from the complexities and difficulties of static data pipelines. Our software is an enterprise-class data replication tool that delivers data dynamically from anywhere to anywhere for BI analysis, reporting, and prediction, or for managing business operations, B2B interactions, and supply chains. Stelo combines powerful, purpose-built software with world-class service and support. From end-to-end expertise and problem ownership to deep knowledge of all operating systems, platforms, and database systems, Stelo gets customers up and running and keeps them there. Stelo Support Engineer We are looking for a talented and motivated support engineer to join our team and provide excellent technical support for our software, Stelo Data Replicator. As a support engineer, you will be responsible for helping our customers resolve issues and answer questions related to the installation, configuration, performance-tuning and use of our product. The ideal candidate will have a strong background working daily with relational databases such as Db2, Oracle, or SQL Server , along with solid networking skills in both on - premise and cloud environments . In addition, the candidate should have hands-on experience or strong working knowledge of modern big dat a and data wa rehouse technologies such as Microsoft Fabric (Lakehouse), Databricks, Kafka, Snowflake, BigQuery , or comparable platforms, including data ingestion, transformation, and analytics workflows. The role also requires comfort engaging directly with customers on technical calls, gathering requirements, and driving effective resolution. Key Responsibilities - Provide timely and

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