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Operations Engineer, Global Operations (Starlink)

SpaceX - Bastrop, TX

Posted Apr 3, 2026

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About this role

Operations Engineer, Global Operations (Starlink) Bastrop, TX SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. OPERATIONS ENGINEER, GLOBAL OPERATIONS (STARLINK) Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an Operations Engineer within the Starlink program, you will analyze, develop, and implement tactical and strategic business processes for the company's enterprise and government teams to create high impact, efficient, economical solutions. We are looking for problem solvers with a passion for creating a simple, high-quality customer experience. You will lead multi-disciplinary initiatives to introduce new products and features to customers around the world. You will create and maintain tight customer feedback loops across engineering and operations groups to drive end-to-end continuous improvement across the Starlink product. You will coordinate testing with key customers, measure success, and apply lessons learned to future iterations. Ideal team members are highly autonomous individuals that excel in flexible environments, are steadfast in their efforts to sustain change, have empathy for unique customer needs, and bring clarity and smart decision-making to our leadership teams that drive the organization. RESPONSIBILITIES: - Apply process improvement methodologies and tools (e.g. process mapping, problem solving, visual management, etc.) to improve the customer's ability to self-service, proactively address issues, increase speed of resolution, and scale complex processes across multiple

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