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Head of Client Operations

Solstice Advanced Materials - New York City, New York, United States

Posted Apr 30, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
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Verification
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Salary
$180K-$230K From the posting source checked Jun 20, 2026
401(k) match
Not verified

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

231% above the BLS role benchmark for operations aggregate.

Posted salary is far from this role benchmark; treat it as low confidence.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Head of Client Operations New York City, New York, United States Why you should join us: Solstice is redefining how life sciences organizations commercialize their therapeutics. We are building a commercial engine that allows pharmaceutical marketers to launch campaigns at 100x the speed. - Rapid growth: Over the past year, we have been working with some of the top life sciences manufacturers and are working with over 50+ pharma brands. - Frontiers of technology: We're building applications and rapidly iterating technical approaches at the frontiers of AI, experimenting with LLMs and new frameworks. We are incorporating new, advanced frameworks to our solution to better define the possibilities of pharmaceutical marketing. - Top-tier investors: We've raised from investors like Transformation Capital, Twelve Below, Virtue and the founders of Datavant, Commure, and Paradigm to supercharge our growth and build an elite team of engineers and operators. Building anything great requires commitment and dedication. We're looking for someone who has the fire to prove others wrong Role: Key Responsibilities: - Developing a scalable client operations playbook - Work with our Commercial Engagement Team (consisting of Commercial Engagement Leads, Creative Teams, Medical Teams, and Forward Deployed Engineers) to develop a scalable operations playbook - Monitoring the flow of tasks coming in and out of Solstice to ensure that all non-platform requests are tracked, executed, and delivered to clients. - Coordinate tasks coming in and and out, quantify metrics, and identify bottlenecks to relay to the product team - Organize team meetings across creative, medical,

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