Peer Support Specialist - Remote

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$19.66-$21.69/hr From the posting source checked Jun 20, 2026

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

45% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Peer Support Specialist - Remote Denver, Colorado, United States, Remote Remote full-time opportunity to work from home - Applicants must live in Colorado Work Schedule (1 opening): Tues-Sat 12:30 PM-9:00 PM The Job/What You'll Do: The Peer Support Specialist here at Solari provides friendly, empathetic, and supportive phone line support for those who desire an authentic human connection to support them in their recovery. Respond to the caller by using person-first language and assertive communication. Connects with the caller's issues through mutuality and inspires hope. The Peer Support Specialist assists individuals who call because they may be experiencing loneliness, isolation, fear, lack of support, and/or lack of resources. The Peer Support Specialist offers support, not solutions. Responsibilities: Promotes excellent customer experience with individuals and families. Using their own personal experience and engaging with individuals served to establish a collaborative relationship by conveying respect for the person, acceptance, and a non-judgmental attitude. Serves as a role model and advocates for individuals in communicating their preferences and needs. Helps the caller to clarify and validate the situation and/or their responses/feelings and identify effective coping strategies. Promotes a recovery-based approach to care that emphasizes hope, respect, self-direction, and empowerment. Provide information about other community-based services where appropriate. Uses and discloses an individual's protected health information in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Documents all services and significant individual interactions in the electronic health record. Demonstrates the ability to identify a crisis call and follow policies and procedures for connecting

Read the full description at solari-inc.org. FewerJobs shows a preview and links to the original posting.