Delivery Operations Systems & Process Manager

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About this role

Delivery Operations Systems & Process Manager US-CO-Denver, Denver, Colorado, United States, US-IL-Chicago-MSO, US-CA-Bay Area-Remote At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Location: Menlo Park, CA, Chicago, IL, or Denver, CO (in office) Team: Global Delivery Operations About the Role We're looking for a Delivery Operations Systems and Process Manager to architect, optimize, and scale the systems and AI automation that power our global delivery organization. This is an individual contributor role with broad influence and deep ownership across Certinia PSA, Snowflake Smartsheet, and delivery operations workflows. You will be a core business partner to Global Delivery Leadership, the Director of BizOps and Snowflake's Data, Analytics and AI team; designing the systems roadmap and building intelligent automation that make our delivery engine run with precision, predictability, and scale. You will work with Enterprise Technology and GTM Systems to architect solutions and

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