Product Specialist - Technical Support

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Product Specialist - Technical Support Philadelphia, PA, US Overview Who we are: People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap-on team. Provide installation and technical support for the most complex Snap-on products to internal and external customers including troubleshooting, documentation and training for assigned product line. Remote work in the Philadelphia, PA area. Travel is about 60-80% of the role. Responsibilities Provide implementation, customer training, and ongoing troubleshooting and maintenance for Snap-on Tool Control systems. Make recommendations to improve and enhance products and work with internal and external sources to resolve problems. Support and install new product implementation by working closely with Engineering and Sales personnel as products are developed and provided to Client. Document incoming calls. Develop and maintain information databases as required and utilize data to prepare for service calls. Coordinate service activities on assigned products. Act as a resource for others as needed. Keep abreast with changing industry standards and emerging technology. Participate in special projects as needed. Follow company policies and procedures. Travel to customer facilities including overnight domestic travel. Other duties as assigne

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