Manager, Order Management & Sales Support

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Manager, Order Management & Sales Support Richfield, OH, US Overview SNAP-ON BUSINESS SOLUTIONS RICHFIELD, OH HOURS - MONDAY - FRIDAY 8A - 5PM IN OFFICE Work directly and daily with VP Sales & Customer Support. Manages and leads Sales Support, Customer Support and Order Management Teams. Provides leadership in a fast paced environment. Work directly with Finance, Product, Marketing and Sales teams to make critical decisions in the roll out of new products and processes to meet financial goals. Provide direction to team members in order to successfully meet organizational goals. Participate in business review and planning efforts to find ways to enhance the operations for strategic growth. Responsibilities Manages and assigns daily projects and direction to Sales Support, Customer Support, and Order Management teams. Create metrics and monitor performance against set objectives holding associates accountable for high quality and on time results. Manage and improve processes using Rapid Continuous Improvement (RCI) tools where applicable. Manage and track associate schedules to ensure constant coverage. Manage Configure Price Quote (CPQ) program supporting Sales, Order Management, and IT teams. Oversee ongoing projects and monthly reports produced by the Sales Support group. Manage monthly sales estimates based on order volume, Forecast and Plan. Resolve issues escalated to this position from internal and external customers. Manage annual Direct Sales Compensation process. Review and Approve sales compensation plans and exceptions. Revi

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