Customer Service Rep - Bilingual French-Canadian / English

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Rep - Bilingual French-Canadian / English Kenosha, WI, US Overview CUSTOMER SERVICE REP - BILINGUAL FRENCH-CANADIAN LOCATION: KENOSHA, WI Monday thru Friday, in office. Start and End hours can range between 7am - 7pm. Note: Training approx. 8am-4:30pm-we can be flexible. Customer service representatives interface directly with customers, assisting them with product information, selection, and order processing. This activity is conducted in a professional and friendly manner, requiring the ability to remain calm in a fast, paced environment while managing the customer expectations and making on-the-spot decisions. Additionally, work with suppliers to place orders and follow-up with deliveries. Beyond customer service the position includes broad responsibility for basic account procedures and supporting various telephone campaigns. Responsibilities Receive incoming calls, faxes and internet orders from customers and enter into an order entry system. Receive and respond to customer requests for product information, product availability, pricing, order status, track shipments, billing questions, return goods (RGA), loaner tools, program recommended products, etc. Maintain an excellent understanding of the various program product offerings and suppliers. Present customer with new program offerings, websites and promotions offered. Issue purchase orders to meet all customer orders as needed. Interact with authorized suppliers when technical data or answers are needed for customers. Support outgoing telemarketing campaigns as needed. Drive

Read the full description at careers-snapon.icims.com. FewerJobs shows a preview and links to the original posting.