Customer Success Architect

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Staff Plus From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Equity

Offered From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success Architect New York Customer Success Architect (CSA) team provides technical expertise for the post-sales customer experience. Customer Success Architects are responsible for making sure that our customers are meeting their objectives. They are a vital component of our company's success, working with customers, partners, and product teams to deliver success for our valued customers. CSA supports multiple post-sales roles including GTM, Support, & Product. What You Will Be Doing - Sigma champion and product expert, customers will look to you for advice and expertise - Advisor to our customers on technical best practices including - Sigma best practices and patterns - Performance and tuning - Security including SSO, team organization, and row-level security - Embedded and API access - Related data products like CDW, ETL, and catalog tools - Capture product feedback from customers and engage with the product team to improve our product roadmap - Identify new use cases to grow accounts and find areas where Sigma can provide the most value to ensure renewals - Cultivate customer references for the marketing team - Design and develop software solutions for Business Intelligence and analytics products while providing technical expertise for post-sales customer success. - Working directly with customers to understand business and technical requirements and implementing tailored analytics solutions in customer environments; advising customers on best practices for implementation, performance, security, embedded analytics, and API access; collaborating with Product Managers and Engineering teams to deliver and improve customer solutions; - Documenting software and technical implementations; monitoring deployed

Read the full description at job-boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.