Senior Platform Support Engineer

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About this role

Senior Platform Support Engineer Singapore, Central, Singapore The Role We are seeking an experienced Senior Platform Support Engineer to join our Trade & Platform Support Engineering team in Singapore. You will be part of a global group that delivers front-line support for our proprietary quantitative-trading platform. Working alongside colleagues in the UK and the US, the team provides follow-the-sun coverage-24/7 monitoring and support of Schonfeld's trading environment-while partnering closely with Development, Infrastructure, and Networking teams to ensure the platform's connectivity, hardware, and software remain reliable, maintainable, and high-performing. What you'll do - Serve as the first point of contact for production issues, support requests, and alerts. - Investigate and resolve incidents or outages in real time, escalating when necessary. - Collaborate with Infrastructure and Networking teams to monitor connectivity and hardware across the investment platform. - Work directly with Portfolio Managers on project work and ad-hoc support requests. - Manage regional Change Control and lead Incident Management processes. - Partner with software-development teams to ensure smooth deployment of new code to production. - Automate recurring processes and workflows, and build internal tooling to improve efficiency and system resilience. What you'll bring What you need: - At minimum, five years of experience in financial services supporting trading and post-trade systems - Experience in managing large scale deployments/environments - Experience supporting applications in a Linux environment - Strong scripting skills - Python, Bash, Shell, Perl - Experience developing tools and/or automating processes - Experience with supporting FIX protocol - An understanding of

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