Sr Associate Technical Support Analyst, Medicaid

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr Associate Technical Support Analyst, Medicaid Cary HQ, NC, US Sr. Associate Technical Support Analyst (North Carolina Health Information Exchange)- Hybrid, Cary, North Carolina We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Government Support and Consulting team is looking for a Sr. Associate Technical Support Analyst to provide Help Desk Support for the North Carolina Health Information Exchange (NC HIE) branded as NC HealthConnex®. This role routinely leverages knowledge to resolve SAS customer/HIE participant issues related to 3rd party software systems utilized for the NC HealthConnex Clinical Portal, Direct Secure Messaging (DSM), NC*Notify, general usage and reporting. This role will also Influence software and solution usage and will directly participate in Participant outreach on behalf of SAS and the NC HIE Authority. As a Sr. Associate Technical Support Analyst, you will: Help Desk/Call Center Customer Support: Monday-Friday, Evening Shift (10:00am to 6:00pm ET) Provides customer and technical support to HIE customers/participants by taking telephone calls and emails on all product areas Assists with us

Read the full description at careers-sas.icims.com. FewerJobs shows a preview and links to the original posting.