IT End User Support Specialist, Deal Support CoE L2C EU/AS

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT End User Support Specialist, Deal Support CoE L2C EU/AS Region Europe | Country Czech Republic | Internal Posting Location Prague We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll build: As an IT End User Support Specialist for Deal Support CoE L2C EU/AS, you help our customer-facing roles (e.g. sales team) to be more productive. This allows them to focus on their customer first, simplifying the buying experience with SAP. In your role, you bring reliable, qualitative, and professional assistance to both transactional and business-related questions. You will learn about and support various business applications, processes, and deal motions - and therefore gain a deep understanding of how sales operate in a Cloud company. This specific role will focus on supporting Cloud, On Premise, Services Sales, and future deal motions and processes, therefore securing our current business and engaging in the transition to new. Core Tasks: Handling end-user inquiries - detecting the problem, troubleshooting, dispatching, and closing the issue. Maintaining awareness of trending issues

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