VP, Technical Support Engineering - Slack

Benefits

Parental leave

26 weeks From the posting source

Non-birth-parent leave

12 weeks From the posting source

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

$267K-$427K From the posting source

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

340% above the BLS role benchmark for customer success aggregate.

Posted salary is far from this role benchmark; treat it as low confidence.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Staff Plus From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

VP, Technical Support Engineering - Slack Illinois - Chicago; Washington - Seattle; Texas - Austin; Georgia - Atlanta; California - San Francisco; Indiana - Indianapolis About Slack: Slack (a Salesforce Company) is on a mission to make your working life simpler, more pleasant and more productive. Culture is the north star that guides how we work together and with our customers. Are you looking to build something greater than yourself? Do you want to work alongside some of the most dynamic people in the industry? If so, Slack just might be the place for you. Slack has a positive, diverse, and encouraging culture - we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. Overview of the Role: The VP, Technical Support Engineering - Slack is a strategically significant leadership role within the Salesforce Customer Success organization. This role is responsible for driving the global support strategy and engagement for Slack Support teams, ensuring we make working life simpler, more pleasant, and more productive for our customers. As a highly visible VP-level leader, you will oversee a global organization of senior leaders and technical experts accountable for deep technical issue resolution and an elevated support experience. We are looking for a visionary leader who is smart, humble, and hardworking to accelerate our operational excellence and ensure the "Voice of the Customer" is at the heart of everything

Read the full description at careers.salesforce.com. FewerJobs shows a preview and links to the original posting.