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Success Guide - Sales Cloud

Salesforce - Indiana - Indianapolis; Washington - Seattle; Georgia - Atlanta; Washington - Bellevue

Posted May 20, 2026

Benefits

Parental leave
26 weeks Source: https://careers.salesforce.com/en/salesforce-stories/wellbeingbenefits/the-benefits-of-parenthood-how-salesforce-supports-growing-families/. source Last checked May 7, 2026.
Non-birth-parent leave
12 weeks Source: https://careers.salesforce.com/en/salesforce-stories/wellbeingbenefits/the-benefits-of-parenthood-how-salesforce-supports-growing-families/. source Last checked May 7, 2026.
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Source-linked last checked May 7, 2026
Salary
Not verified not verified - source not recorded; timestamp not recorded
401(k) match
Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked May 7, 2026.

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Market context

Median wage (BLS OEWS)
$116,543 national median
Projected growth (BLS Employment Projections)
+9.8% - Much faster than average

About in line with the BLS national median for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type
Not verified
Weekend work
Not verified

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Success Guide - Sales Cloud Indiana - Indianapolis; Washington - Seattle; Georgia - Atlanta; Washington - Bellevue The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce. Success Guides provide proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt products. The Success Guide will engage with customers across all account segments, delivering 1:1 success guidance to Premier and Signature Success customers. With the support of AI and automation, Success Guides provide the right recommendation at the right time, enabling customer value realization at scale. They partner with key collaborators such as Success Managers, Account Executives, and Support to make our customers successful. The ideal Success Guide is organized, agile, and passionate about Product Education. They have excellent presentation and communication skills in both a 1 on 1 and group setting. They have strong technical skills and are able to use their product knowledge to deliver value to both customers and internal teams. Responsibilities Provide prescriptive recommendations, best practices, and technical advice for improving adoption Deliver 1:1 Expert Coaching Sessions and Ad-Hoc Success Engagements Become an expert in Sales Cloud and related products Help customers consistently achieve their business outcomes Generate positive feedback from customers, internal teams and leadership Show continued professional growth and development Required Qualifications & Skills 3+ yrs relevant experience (Sales Cloud experience) Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular

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