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Service Cloud Solution Engineer

Salesforce - Philippines - Metro Manila

Posted May 18, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
Source-linked last checked May 7, 2026
Salary
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401(k) match
Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked May 7, 2026.

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Schedule

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Weekend work
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Application

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Deadline
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About this role

Service Cloud Solution Engineer Philippines - Metro Manila The Service Cloud Solution Engineer is responsible for communicating our Service and Support product offerings (the Service Cloud) and architecture in the best light to prospects and customers based on a customer's specific business requirements. The successful candidate should bring experience that establishes credibility and maintain a presence / delivery that is confident and assured. The primary goal of our team members is to remove all technical objections related to Service Cloud in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to improve their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and optimally demonstrate the solutions that address these requirements and provide business value. The Solution Engineer will develop and lead programs crafted to accelerate the growth of the Service Cloud business in Asia. As such, the Service Cloud Solution Engineer will collaborate on cross functional initiatives and with other international teams to move the business forward. Responsibilities: Evangelizing Service Cloud value to customers (including c-level execs and IT) and field teams Business requirements assessment and delivery of findings including key pain points, proposed solutions to meet business needs, and ROI where applicable Development of a technical sales strategy Configuring and effectively demonstrating our solutions in a way that closely reflects each customer's business (tailored demonstrations) Discussing and proposing solution architecture that includes common call center infrastructure integration, back-office system integration, and workflow process definition Working

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