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Senior Success Guide - Salescloud

Salesforce - India - Hyderabad

Posted Mar 13, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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Source-linked last checked May 7, 2026
Salary
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401(k) match
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Weekend work
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About this role

Senior Success Guide - Salescloud India - Hyderabad At Salesforce, we don't just build technology we help our customers transform their businesses and achieve faster time-to-value. As a Senior Success Guide, you'll play a critical role in that journey by blending deep product knowledge, hands-on solutioning, and consultative engagement to accelerate customer adoption and outcomes. You will partner with customers to understand their business needs, align them with Salesforce capabilities, and co-create solutions that drive measurable impact. From leading discovery sessions and facilitating solution discussions, to showcasing platform capabilities through demos and collaboratively building prototypes, you will bring strategy and execution together to help customers unlock value faster. Key Responsibilities * Engage with customers to gather, analyze, and translate business requirements into actionable Salesforce solutions. * Deliver org health assessments by reviewing challenges, analyzing performance and customizations, using tools like Salesforce Optimizer and other Internal tools and providing best practice recommendations with actionable insights. * Deliver advanced security assessments for customers, identifying risks across key domains (application security, authentication, access, data, and coding) and recommending best practices to strengthen security and compliance. * Collaborate with architects, developers, and stakeholders to design scalable, secure, and high-performing solutions, while reviewing and contributing code when needed to troubleshoot and resolve complex platform challenges. * Lead interactive demos, proof-of-concepts, and collaborative solution-building sessions to accelerate feature and cloud adoption. * Build and co-develop solution components with customers to ensure faster return on value. * Deliver expert coaching sessions that provide prescriptive recommendations, best practices,

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