Senior Success Guide (Informatica)

Benefits

Parental leave

26 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

12 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Success Guide (Informatica) India - Bangalore; India - Hyderabad In this role, you will lead the charge in driving success for Informatica strategic customers through technical expertise in integration and automation. You will provide personalized, one-on-one guidance and coaching to enterprise clients, helping them maximize the value of their Informatica engagement by implementing features that best fit their business requirements. Key Responsibilities: Assist in developing and executing tailored customer success plans aligned with customers' business objectives and Informatica's solutions to drive consumption and adoption health. Partner with customers across all levels of their organization - from executive sponsors and business owners to data stewards and technical practitioners - conducting structured business and technical sessions tailored to each audience's priorities and language. Serve as a technical coach to your colleagues in customer success team. Drive deep discovery through rigorous questioning beyond surface requirements - uncovering root business processes, pain points, organizational dependencies, and gaps all the way down to product feature level. Conduct and document business and technical assessments to map the customer's current state, desired outcomes, and solution design - producing clear artifacts that guide adoption strategy and inform internal teams. Identify product feature gaps and limitations based on the customer's use case and solution design - setting clear expectations with customers and advocating internally with Product and Engineering teams to influence the roadmap. Proactively identify, document, and manage risks across business readiness, technical feasibility, and stakeholder engagement - escalating early and maintaining a living risk mitigation plan throughout

Read the full description at careers.salesforce.com. FewerJobs shows a preview and links to the original posting.