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Senior Success Architect (Informatica)

Salesforce - Indiana - Indianapolis; Washington - Seattle; Illinois - Chicago; Georgia - Atlanta; Washington - Bellevue

Posted Jun 2, 2026

Benefits

Parental leave
26 weeks From the posting source checked Jun 20, 2026
Non-birth-parent leave
12 weeks From the posting source checked Jun 20, 2026
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Source-linked checked May 7, 2026
Salary
$150K-$227K From the posting source checked Jun 20, 2026
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

139% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company From the posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Success Architect (Informatica) Indiana - Indianapolis; Washington - Seattle; Illinois - Chicago; Georgia - Atlanta; Washington - Bellevue As our Senior Success Architect, you will be responsible for providing architecture and design, use case development and solution implementation advice for our customers while working closely with our Customer Success Managers, Professional Services and Product / Engineering teams. In the role of Senior Success Architect, you must be able to work and adapt in a fluid, fast-paced environment. Working as the Senior Success Architect, you must be technically proficient, patience and passionate about guiding customers through our products /solutions, ability to collaborate with other department, and the ability to communicate with both technical / business audiences. Technology You'll Use: • MDM, Data Integration, Data Quality, Cloud and Databases Day-to-day Duties? Here's What You'll Be Doing You would be responsible for providing architecture and design, use case development and solution implementation advice. You would also be interacting closely with our Professional services team and have a seamless handoff for broader services engagements. Partner with Product/Engineering Teams to understand best recommendations to design a solution OR provide valuable feedback to them to better align our product to customer needs. In this role, you'll serve as a counselor and adviser to customers and a technical coach to co-workers, providing advice and guidance throughout the Post-sales engagement. Since the CSM team is responsible for Product Adoption and Renewal Protection, your role assumes significant importance for Informatica's success. • Respond promptly to customer questions with

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