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Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation

Salesforce - Ireland - Dublin

Posted May 20, 2026

Benefits

Parental leave
26 weeks Source: https://careers.salesforce.com/en/salesforce-stories/wellbeingbenefits/the-benefits-of-parenthood-how-salesforce-supports-growing-families/. source Last checked May 7, 2026.
Non-birth-parent leave
12 weeks Source: https://careers.salesforce.com/en/salesforce-stories/wellbeingbenefits/the-benefits-of-parenthood-how-salesforce-supports-growing-families/. source Last checked May 7, 2026.
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Source-linked checked May 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$57,704 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type
Not verified
Weekend work
Not verified

Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation Ireland - Dublin Onboarding Specialists warmly welcome our newest Salesforce Premier customers post-sale before they begin the implementation process, to ensure a positive initial experience with Salesforce and the achievement of customer business objectives. This role focuses on helping customers achieve rapid time to value, while helping them build a strong knowledge foundation for future growth with their Service Cloud product and the broader Salesforce Platform. Acting as a trusted advisor to support customers during the onboarding phase and enable their pre-implementation readiness, our team collaborates with internal stakeholders and customers to guide initial onboarding conversations. We are looking for a passionate, customer-centric, and results-oriented learner with a positive attitude who is agile in the face of a dynamic environment to join our team. Your work will directly influence customer experience, setting the stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer's journey, you will contribute to our customers' success and reinforce Salesforce's reputation as an industry leader. Job Responsibilities : Become a Salesforce subject-matter expert for Service Cloud focusing on accelerating the initial "time to value" for new customers Be the customer's first point of contact post-sale and welcome them warmly into the ecosystem Deliver virtual 1:1 engagements to educate and empower our customers to achieve business value using Service Cloud Use consulting skills to uncover initial business use cases and objectives, setting the stage for long-term customer success. Provide relevant recommendations

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