Research Lead, Customer Insights

Benefits

Parental leave

26 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

12 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$93,011 U.S. median for this role

Projected growth (BLS Employment Projections)

+5.1% - Faster than average

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Marketing From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Research Lead, Customer Insights Georgia - Atlanta Join Salesforce's Customer Insights team, a core function within the marketing organization responsible for delivering objective, actionable insights that inform our marketing strategy, positioning, and messaging. As Research Lead, you will own primary research projects for stakeholders across marketing, from initial scoping through final delivery. Your work will directly shape how Salesforce positions its products and tells its story to the market. Your first project in summer 2026: keynote message testing ahead of Dreamforce . This is a hands-on role for someone with strong research instincts, genuine curiosity about markets and buyers, and the drive to turn findings into clear recommendations that influence real decisions. What You'll Do Lead and Execute Primary Research : Own individual research projects end to end for marketing stakeholders. Translate business questions into well-designed studies with a clear point of view on what the research will answer and why it matters. Maintain full accountability for quality from brief to final delivery. Apply the Right Methods: Choose the right methodology for each question. Draw on quantitative and qualitative approaches as the work requires: survey design, message testing, audience segmentation, qualitative interviews. Work is a mix of supplier-led and in-house execution, and you need to be comfortable with both. Synthesize and Deliver Insights: Translate findings into clear, credible recommendations, not summaries of the data. Build deliverables that communicate a "so what" to senior marketing stakeholders. Strong data storytelling, choosing the right visualization, framing the right narrative, and building materials that

Read the full description at careers.salesforce.com. FewerJobs shows a preview and links to the original posting.