Research Lead, Customer Insights

Benefits

Parental leave

26 weeks Source: https://careers.salesforce.com/en/salesforce-stories/wellbeingbenefits/the-benefits-of-parenthood-how-salesforce-supports-growing-families/. source Last checked May 7, 2026.

Non-birth-parent leave

12 weeks Source: https://careers.salesforce.com/en/salesforce-stories/wellbeingbenefits/the-benefits-of-parenthood-how-salesforce-supports-growing-families/. source Last checked May 7, 2026.

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked last checked May 7, 2026

Salary

Not verified

401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked May 7, 2026.

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Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Research Lead, Customer Insights Georgia - Atlanta Join Salesforce's Customer Insights team, a core function within the marketing organization responsible for delivering objective, actionable insights that inform our marketing strategy, positioning, and messaging. As Research Lead, you will own primary research projects for stakeholders across marketing, from initial scoping through final delivery. Your work will directly shape how Salesforce positions its products and tells its story to the market. Your first project in summer 2026: keynote message testing ahead of Dreamforce . This is a hands-on role for someone with strong research instincts, genuine curiosity about markets and buyers, and the drive to turn findings into clear recommendations that influence real decisions. What You'll Do Lead and Execute Primary Research : Own individual research projects end to end for marketing stakeholders. Translate business questions into well-designed studies with a clear point of view on what the research will answer and why it matters. Maintain full accountability for quality from brief to final delivery. Apply the Right Methods: Choose the right methodology for each question. Draw on quantitative and qualitative approaches as the work requires: survey design, message testing, audience segmentation, qualitative interviews. Work is a mix of supplier-led and in-house execution, and you need to be comfortable with both. Synthesize and Deliver Insights: Translate findings into clear, credible recommendations, not summaries of the data. Build deliverables that communicate a "so what" to senior marketing stakeholders. Strong data storytelling, choosing the right visualization, framing the right narrative, and building materials that

Read the full description at careers.salesforce.com. FewerJobs shows a source-linked preview and links to the original posting.