Manager, L2O Innovation

Benefits

Parental leave

26 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

12 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

$164K-$178K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

176% above the BLS role benchmark for operations aggregate.

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Manager, L2O Innovation Indiana - Indianapolis; Illinois - Chicago; Georgia - Atlanta Overview of Role: As the Global Prospect to Cash Innovation team focuses on Customer 360 Insights, you will play a critical role in enabling Sales teams with actionable insights across the full customer lifecycle-from additional integrated contact data through post-sales engagement. You will drive process and technology innovation that empowers sellers to better understand, engage, and grow customer relationships. Partnering closely with Sales Leadership, Marketing, Customer Success, and Post-Sales teams, you will align processes and insights to maximize customer value, retention, and expansion. This role blends strategy, analytics, and execution to enhance how sellers leverage contact data, customer signals, and lifecycle insights to drive better outcomes. If you have experience in Sales Strategy, Revenue Operations, Customer Success Operations, or Sales Process Innovation-and enjoy working across stakeholders to transform how teams engage customers-we invite you to join our team. Responsibilities: Customer 360 Insights & Innovation: Serve as a Subject Matter Expert and trusted advisor on Contact Strategy and Customer Lifecycle Insights across pre- and post-sales motions Identify opportunities to better leverage customer and contact data to drive engagement, retention, and expansion Develop recommendations for both quick wins and long-term transformation initiatives grounded in data, AI-driven insights, and industry best practices Analyze customer lifecycle trends (lead → opportunity → customer → renewal/expansion) to identify gaps and opportunities Define and track KPIs across the full Customer 360 journey, supporting QBRs and executive reporting Evaluate seller interaction patterns with contacts and accounts

Read the full description at careers.salesforce.com. FewerJobs shows a preview and links to the original posting.